Warner Music Group
music
Coordinator,MarketingEnablement
“Coordinator, Marketing Enablement at Warner Music Group. Skills: Marketing Enablement Operations, AI Tool Implementation, Process Optimization. Serve as the main point of contact for all global onboarding requests for our marketing and media tools. Handle access requests for these tools, such as analysis and ad operations”
What You'll Achieve.
Keep our global marketing ecosystem running smoothly; Serve as the primary source of truth for marketing tool access, vendor onboarding, and operational compliance; Focus on high-volume task management and workflow execution; Ensure that requests are answered, payments are tracked, and global teams are following standardized protocols; Streamline manual processes and improve team efficiency; Drive operational excellence across the department
Industry & Context.
Troubleshooting for platform-related issues; Analyze existing manual workflows to identify 'friction points' and suggest automated solutions or flow optimizations
This position requires a minimum of 4 days per week in the office
What They're Looking For.
Must Have
1–2 years of experience in a support or operations role with a focus on music, entertainment or creative industries, Basic knowledge of music tech landscape (ad platforms, data collection, fan communications, etc. ) and how they integrate with marketing workflows, Use AI tools in your daily life to work faster and are eager to help a team implement automated flows, Attention to detail, Able to follow up on late payments or missing data with professional persistence, Passionate about music and are deeply interested in learning more about the technical infrastructure that powers global campaigns for your favorite artists
Nice to Have
Experience using Excel, Google Workspace (including Gemini), Airtable, Familiarity with Excel, Google Workspace (including Gemini), Airtable
What You'll Do.
Serve as the main point of contact for all global onboarding requests for our marketing and media tools
Handle access requests for these tools
such as analysis and ad operations
Manage the central Marketing Enablement submission portal (Airtable) and maintain an up-to-date internal knowledge base for global users
Provide first-level support and troubleshooting for platform-related issues
advancing technical bugs to the relevant teams when necessary
Monitor global campaign compliance to ensure that digital ad accounts across Meta
and Google are applying standardized coding and integrations
Document gap analyses for tools and platforms to help inform future strategy
Maintain accurate project trackers for Statement of Work (SOW) and Master Service Agreement (MSA) statuses
Manage the end-to-end administrative lifecycle for third-party vendors
including status tracking and documentation
Responsible for finance and payment tracking for third-party vendors
ensuring all invoices are processed and following up on any payment delays
Drive organization across the marketing support function by managing timelines
and collaborator communications
Actively apply AI tools (such as Google Gemini or similar) to automate repetitive administrative tasks and improve team output
Analyze existing manual workflows to identify 'friction points' and suggest automated solutions or flow optimizations
Support the broader team in setting up and documenting AI capabilities to drive operational excellence across the department
How You'll Work.
Team & Collaboration
Cross-functional communication; Collaborator communications; Support the broader team in setting up and documenting AI capabilities
Process & Methodology
Maintain accurate project trackers for Statement of Work (SOW) and Master Service Agreement (MSA) statuses, Manage timelines
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