Accord
healthcare
Coordinator-FamilySupportServicesProgram
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Coordinator - Family Support Services Program at Accord. Skills: Family Support Services, Coordination, Communication, Organization, Problem-solving. Assist in marketing and recruitment efforts to help grow the Family Support Services program.. Be the point of contact for new participants in the Explain the Family Support Services that are provided by Accord.”
What You'll Achieve.
Help grow the Family Support Services program.; Ensure our programs and services are organized and on schedule so that we can provide excellent services to those we support.; Improve processes and experiences.
Industry & Context.
Creative problem-solving abilities with experience to create positive outcomes; Problem solve issues and provide solutions to participants and team members in order to improve processes and experiences.
Have a valid driver’s license with reliable transportation and the ability to travel locally (Metro area)
What They're Looking For.
Must Have
A four-year bachelor’s degree in a field related to human services and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65, An associate degree in a field related to human services and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65, A diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65, A minimum of 50 hours of education and training related to human services and disabilities and four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualification identified above., Passion for helping people with mental and physical disabilities, Computer literate/ Tech Savvy with expert knowledge of Microsoft Office Suite, Google Suite, and/or database software with the ability to toggle screens, Exceptional verbal and written communication with a highly-responsive time-frame as many of the communications we send are time sensitive, Highly organized and detail oriented with demonstrated experience with clear documentation, note-taking, and filing, Excellent time management skills with the ability to manage multiple tasks in a fast-paced environment, Collaborative, Creative problem-solving abilities with experience to create positive outcomes, Have a valid driver’s license with reliable transportation and the ability to travel locally (Metro area)
Nice to Have
Experience working with a variety of health-related community organizations and healthcare provider organizations, Knowledge of 245D programs and documentation, Audit experience is a plus, Past experience in “Person Centered” training
What You'll Do.
Assist in marketing and recruitment efforts to help grow the Family Support Services program.
Be the point of contact for new participants in the Explain the Family Support Services that are provided by Accord.
and document initial meetings with new families to the program.
Manage multiple documents for various participant accounts ensuring that each has correct and thorough information and data entry into multiple systems.
Regularly communicate with internal and external partners
and families of participants with updates
changes and information about their services.
Provide person-centered support to the individuals and families we support with a focus on both compliance and quality in service.
Problem solve issues and provide solutions to participants and team members in order to improve processes and experiences.
Prepare cost proposals and implementation plans for each participant.
Coordinate the annual renewal process
including tracking the Service Agreements with our providers.
Understand and comply with 245D licensing regulations.
Audit caseload and others’ as a Designated Coordinator.
Perform other duties as required or assigned.
How You'll Work.
Team & Collaboration
Regularly communicate with internal and external partners, participants, and families of participants with updates, changes and information about their services.; Problem solve issues and provide solutions to participants and team members in order to improve processes and experiences.
Communication Scope
Exceptional verbal and written communication; Highly-responsive time-frame; Regularly communicate with internal and external partners, participants, and families of participants with updates, changes and information about their services.
Process & Methodology
Prepare cost proposals and implementation plans for each participant., Coordinate the annual renewal process, including tracking the Service Agreements with our providers.
Full Job Description
At Accord, we believe in creating communities where all people feel included and empowered, regardless of the challenges they face. We are on a mission to help people live their greatest lives. We make it possible for people living with disabilities or mental health issues to achieve their personal or career goals and live life to the fullest. We'd like to think we have the best jobs in the world - keep reading to learn more about working here at Accord. **About the Role** As a Family Support Services Coordinator, you will partner with management in outreach efforts to families in need of services and their case managers. In this role, you will help process new participants by taking their information and organizing it in a way where it can be clearly reviewed by our team. You will also be working closely with the Senior Director of Family Support Services and FSS Lead to ensure our programs and services are organized and on schedule so that we can provide excellent services to those we support. **Job Location** Hybrid: You will work out of our office in St. Paul, MN with flexibility to work from home. **Essential Responsibilities** * Assist in marketing and recruitment efforts to help grow the Family Support Services program. * Be the point of contact for new participants in the program; Explain the Family Support Services that are provided by Accord. * Coordinate, attend, and document initial meetings with new families to the program. * Manage multiple documents for various participant accounts ensuring that each has correct and thorough information and data entry into multiple systems. * Regularly communicate with internal and external partners, participants, and families of participants with updates, changes and information about their services. * Provide person-centered support to the individuals and families we support with a focus on both compliance and quality in service. * Problem solve issues and provide solutions to participants and team members in order
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