Cogstate
Coordinator,ClinicalOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Coordinator, Clinical Operations at Cogstate. Skills: Clinical Operations, Rater Training, Data Management. Support operational delivery of contracted services. Manage Rater Training and Monitoring activities”
What You'll Achieve.
Ensuring quality and consistency across global clinical interviews; Improve outcomes for people living with neurological conditions
Industry & Context.
Able to work Western Australia hours
What They're Looking For.
Must Have
Bachelor's degree or 1+ years of related experience, Located in Western Australia or able to work Western Australia hours, Fluency in English and Japanese, Microsoft Office proficiency
Nice to Have
Previous project management or administrative support experience
What You'll Do.
Support operational delivery of contracted services
Manage Rater Training and Monitoring activities
Manage Clinician Network
Manage Data Management
Manage Scale Management
Cross train to support multiple functional areas
Process clinician/rater forms
Document data via status trackers
Review and process submitted surveys
Deploy LMS training modules
Schedule training video conferences
Manage hardware shipment scheduling
Document real time updates
Coordinate high volume email correspondence
Communicate status updates
File electronic records
Provide clinician/rater support
Communicate with site coordinators
Track activity and communication
Provide general support
Provide customer service
Translate Japanese to English
How You'll Work.
Team & Collaboration
Work with study teams across a variety of functional areas; Interact with CRAs for site monitoring activities; Collaborate with global team of experts
Communication Scope
Extensive written interactions; Customer service support over phone and email; Direct communication with site coordinators; Communication tracking
Process & Methodology
Process management, Cross-functional coordination, Vendor/stakeholder management, Resource planning
Full Job Description
At Cogstate, we’re advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials. Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving. At Cogstate, we’re not just imagining the future of brain health - we’re building it. That’s why we’re seeking Clinical Operations Coordinator, accountable for supporting the operational delivery of a variety of contracted services in a Clinical Trial. These services include Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration), Clinician Network Management (ensuring quality and consistency across global clinical interviews), Data Management (opening and resolving data queries), and Scale Management (binder creation, translations, logistics & shipping). The daily workload for the above functional areas will fluctuate throughout the life cycle of a Clinical Trial. The Clinical Operations Coordinator will be cross trained to support multiple functional areas, flexibly jumping in to assist study teams according to their changing bandwidth needs. This role will require extensive written interactions with clinicians/raters/CRA’s, documentation and reporti
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