Hume City Council

Recreational Facilities And Services

CoordinatorAquaticServices

$100k+ Broadmeadows, Victoria, Australia FULL TIME
The Brief

“Coordinator Aquatic Services at Hume City Council. Skills: aquatic services management, leadership of aquatic teams, health and safety compliance, stakeholder engagement. day to day management of aquatic services. leadership of Lifeguards, Duty Supervisors, Aquatic Operations Team Leaders”

What You'll Achieve.

ensuring adequate staffing levels at all facilities; minimise service downtime; ensure compliance with legislative and contract requirements for optimal asset management; uphold high-quality standards in aquatic operations; ensure compliance with financial, health and safety, industry, and legal obligations

Industry & Context.

Recreational Facilities And Services
Problems you'll solve

Ability to identify customer needs and expectations, determine the appropriate action and respond accordingly.; address operational challenges and specialized issues

Eligibility Requirements

Fixed Term Contract for 12 months, background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check

What They're Looking For.

Must Have

Demonstrated understanding and experience relating to pool plant and equipment operation., Proven ability to manage service contracts and collaborate with contractors to maintain facility operations., Deep understanding and experience with leading watch around water and swim safe programs., Ability to gain cooperation and effectively communicate both verbally and in writing with individuals from various backgrounds and cultures., Ability to identify customer needs and expectations, determine the appropriate action and respond accordingly., Demonstrated knowledge of safety guidelines and regulations for aquatic operations, with experience in implementing compliance measures., Ability to engage effectively with external stakeholders and collaborate internally to address operational challenges and specialized issues in managing leisure centre services and facilities., Knowledge of and ability to implement various promotional activities., Tertiary qualifications (at degree or diploma level) relating to aquatic facility management and operations with relevant experience or a combination of lesser qualifications and substantial relevant industry experience., Pool Operator’s Certificate or equivalent or demonstrated experience, skills and knowledge to operate public pool plant and equipment., Current Pool Lifeguard Certificate., Current Level 2 First Aid qualifications and CPR qualifications., Current valid Working with Children Check., Current driver’s license.

What You'll Do.

day to day management of aquatic services

leadership of Lifeguards

Aquatic Operations Team Leaders

aquatic operations across Broadmeadows aquatic facilities

ensuring high quality aquatic and recreation opportunities

development and promotion of excellence and professionalism in aquatic services and operations

Provide high level leadership to the team of Duty Supervisors

Aquatic Operations Team Leaders and Lifeguard teams

Ensure the health and safety of all facility users by maintaining compliance with safety guidelines and regulations

implement regular reviews to uphold high-quality standards in aquatic operations

Lead the Aquatic Operations Team in recruitment

and development of the Lifeguard teams

and review risk assessments

and procedures for aquatic services and operations

Manage service contracts related to Aquatic and Pool Operations

Collaborate with Pool Plant Contractors to address equipment issues

facilitate routine works

and approve remedial works

Communicate effectively with customers regarding service interruptions or actions impacting customer satisfaction

Lead the delivery of Watch around Water and Swim Safe Programs

Investigate safety incidents

undertake corrective actions

support Pool Safety Audits preparation and record provision

Contribute to the development and review of policies and procedures

How You'll Work.

Team & Collaboration

cross-functional coordination; vendor/stakeholder management; collaboration with Pool Plant Contractors; engage effectively with external stakeholders and collaborate internally

Communication Scope

effectively communicate both verbally and in writing with individuals from various backgrounds and cultures; Communicate effectively with customers

Free ATS check

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