Hume City Council
Recreational Facilities And Services
CoordinatorAquaticServices
“Coordinator Aquatic Services at Hume City Council. Skills: aquatic services management, leadership of aquatic teams, health and safety compliance, stakeholder engagement. day to day management of aquatic services. leadership of Lifeguards, Duty Supervisors, Aquatic Operations Team Leaders”
What You'll Achieve.
ensuring adequate staffing levels at all facilities; minimise service downtime; ensure compliance with legislative and contract requirements for optimal asset management; uphold high-quality standards in aquatic operations; ensure compliance with financial, health and safety, industry, and legal obligations
Industry & Context.
Ability to identify customer needs and expectations, determine the appropriate action and respond accordingly.; address operational challenges and specialized issues
Fixed Term Contract for 12 months, background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check
What They're Looking For.
Must Have
Demonstrated understanding and experience relating to pool plant and equipment operation., Proven ability to manage service contracts and collaborate with contractors to maintain facility operations., Deep understanding and experience with leading watch around water and swim safe programs., Ability to gain cooperation and effectively communicate both verbally and in writing with individuals from various backgrounds and cultures., Ability to identify customer needs and expectations, determine the appropriate action and respond accordingly., Demonstrated knowledge of safety guidelines and regulations for aquatic operations, with experience in implementing compliance measures., Ability to engage effectively with external stakeholders and collaborate internally to address operational challenges and specialized issues in managing leisure centre services and facilities., Knowledge of and ability to implement various promotional activities., Tertiary qualifications (at degree or diploma level) relating to aquatic facility management and operations with relevant experience or a combination of lesser qualifications and substantial relevant industry experience., Pool Operator’s Certificate or equivalent or demonstrated experience, skills and knowledge to operate public pool plant and equipment., Current Pool Lifeguard Certificate., Current Level 2 First Aid qualifications and CPR qualifications., Current valid Working with Children Check., Current driver’s license.
What You'll Do.
day to day management of aquatic services
leadership of Lifeguards
Aquatic Operations Team Leaders
aquatic operations across Broadmeadows aquatic facilities
ensuring high quality aquatic and recreation opportunities
development and promotion of excellence and professionalism in aquatic services and operations
Provide high level leadership to the team of Duty Supervisors
Aquatic Operations Team Leaders and Lifeguard teams
Ensure the health and safety of all facility users by maintaining compliance with safety guidelines and regulations
implement regular reviews to uphold high-quality standards in aquatic operations
Lead the Aquatic Operations Team in recruitment
and development of the Lifeguard teams
and review risk assessments
and procedures for aquatic services and operations
Manage service contracts related to Aquatic and Pool Operations
Collaborate with Pool Plant Contractors to address equipment issues
facilitate routine works
and approve remedial works
Communicate effectively with customers regarding service interruptions or actions impacting customer satisfaction
Lead the delivery of Watch around Water and Swim Safe Programs
Investigate safety incidents
undertake corrective actions
support Pool Safety Audits preparation and record provision
Contribute to the development and review of policies and procedures
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; collaboration with Pool Plant Contractors; engage effectively with external stakeholders and collaborate internally
Communication Scope
effectively communicate both verbally and in writing with individuals from various backgrounds and cultures; Communicate effectively with customers
Applying for this Coordinator Aquatic Services role?
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