Insomnia Cookies
In-Store
CookieCrew
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Cookie Crew at Insomnia Cookies. Skills: Customer service, Baking. Greet guests promptly. Take customer orders”
Industry & Context.
Must be able to lift up to 40 lb boxes
What They're Looking For.
Must Have
Must be 18 years or older, Legally eligible to work in the United States, Must be able to work nights, weekends and holidays
Nice to Have
At least 6 months of experience in a customer service focused role
What You'll Do.
Greet guests promptly
Help customers understand menu items
Answer clarifying questions
Repeat orders for accuracy
Give customers a warm experience
Bake cookies to perfection
Package delivery orders
Send out delivery orders
Handle cash accurately
Handle payments accurately
How You'll Work.
Communication Scope
Answer clarifying questions; Repeat orders for accuracy
Full Job Description
## Description As a member of the Cookie Crew at our our Georgetown store located at 3204 O St NW, Washington DC 20007, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! Check out some of our content vids below to learn more: Who We Are! Insomnia Cookies Timeline Core Values SOME OF OUR SWEET COOKIE CREW PERKS: · Pay Rate: $16.25/hr - Flexible part-time work schedules · Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) · Paid vacation and sick time off · Pet insurance for your furry loved ones · Interactive training & mentorship · Job stability with a rapidly growing and reputable company · Achievable growth/promotion opportunities · You get to work in a fun, exciting team environment · Employee discount and FREE COOKIES with every shift! WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW? · Promptly greet guests entering the store and take their orders according to procedure · Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy · Give each customer a warm experience with a smile in person & over the phone · Bake our delicious cookies to perfection & a scoop of ice cream · Ensure fast, warm, and correct delivery orders are packaged and sent out · Handle cash and payments accurately and have no shortages or overages · Cleaning, sanitizing, and maintaining the bakery DESIRED SKILLS & EXPERIENCE: · At least 6 months of experience in a customer service focused role - preferred · Personable, genuine, outgoing demeanor · Customer service focused and a willingness to exceed guest expectations · Great communication, organ
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