Insomnia Cookies
In-Store
CookieCrew
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Cookie Crew at Insomnia Cookies. Greet guests promptly. Take customer orders”
Industry & Context.
What They're Looking For.
Must Have
Must be 18 years or older, Legally eligible to work in the United States, Must be able to work nights, weekends and holidays
Nice to Have
Prior experience in a customer service focused role
What You'll Do.
Greet guests promptly
Help customers understand menu items
Answer clarifying questions
Repeat orders for accuracy
Give customers a warm experience
Bake cookies to perfection
Package delivery orders
Send out delivery orders
Handle cash and payments accurately
Full Job Description
## Description Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Riverside, CA later this year! At the present time, we are actively interviewing Cookie Crew for our store located at 1299 University Ave Ste 103, Riverside, CA 92507. As a member of the Cookie Crew you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values ## SOME OF OUR SWEET COOKIE CREW PERKS Flexible part-time work schedules Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) Starting pay $20.00/hr plus tips Paid vacation and sick time off Pet insurance for your furry loved ones Interactive training & mentorship Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment Employee discount and FREE COOKIES with every shift! ## WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW? Promptly greet guests entering the store and take their orders according to procedure Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy Give each customer a warm experience with a smile in person & over the phone Bake our delicious cookies to perfection & a scoop of ice cream Ensure fast, warm, and correct delivery orders are packaged and sent out Handle cash and payments accurately and have no shortages or overages Cleaning, sanitizing, and maintaining the bakery ## DESIRED SKILLS/EXPERIENCE Prior experience in a customer service focused role - preferred Personable, genuine, outgoing demeanor Ambitious nature Great communication and organizational skills Must
Applying for this Cookie Crew role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Insomnia Cookies?
Real rants from real employees. Read before you apply.