Insomnia Cookies

In-Store

CookieCrew

Reno, Nevada, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Cookie Crew at Insomnia Cookies. Skills: Customer service, Baking. Greet guests entering the store and take their orders according to procedure. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy”

Industry & Context.

In Store

What They're Looking For.

Must Have

Must be 18 years or older to be employed, Must be able to work nights, weekends and holidays, Legally eligible to work in the United States

Nice to Have

Prior experience in a customer service focused role

What You'll Do.

Greet guests entering the store and take their orders according to procedure

Help customers understand menu items

answer clarifying questions

and repeat orders for accuracy

Give each customer a warm experience with a smile in person & over the phone

Bake our delicious cookies to perfection & a scoop of ice cream

and correct delivery orders are packaged and sent out

Handle cash and payments accurately and have no shortages or overages

and maintaining the bakery

How You'll Work.

Communication Scope

Great communication and organizational skills

Full Job Description

## Description As a member of the Cookie Crew at our Reno store located at 935 N. Virginia Street Reno, NV 89503, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! ## SOME OF OUR SWEET PERKS Flexible part-time work schedules Free cookies & Employee Discount Paid Time Off Pet insurance for your furry loved ones Excellent training Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment ## WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW? Promptly greet guests entering the store and take their orders according to procedure Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy Give each customer a warm experience with a smile in person & over the phone Bake our delicious cookies to perfection & a scoop of ice cream Ensure fast, warm, and correct delivery orders are packaged and sent out Handle cash and payments accurately and have no shortages or overages Cleaning, sanitizing, and maintaining the bakery ## DESIRED SKILLS/EXPERIENCE Prior experience in a customer service focused role - preferred Personable, genuine, outgoing demeanor Ambitious nature Great communication and organizational skills Must be 18 years or older to be employed Must be able to work nights, weekends and holidays Legally eligible to work in the United States ## Additional Information About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-ea

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