Insomnia Cookies

In-Store

CookieCrew

$0k+ Chicago, Illinois, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Cookie Crew at Insomnia Cookies. Greet guests entering the store. Take orders according to procedure”

Industry & Context.

In Store

What They're Looking For.

Must Have

Must be 18 years or older, Legally eligible to work in the United States, Must be able to work nights, weekends and holidays

Nice to Have

Prior experience in a customer service focused role

What You'll Do.

Greet guests entering the store

Take orders according to procedure

Help customers understand menu items

Answer clarifying questions

Repeat orders for accuracy

Give each customer a warm experience

Bake delicious cookies to perfection

Package delivery orders

Send out delivery orders

Handle cash and payments accurately

Full Job Description

## Description As a member of the Cookie Crew at our Hydepark store located at 1105 E 55th St Chicago, IL 60615, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! ## SOME OF OUR SWEET PERKS Pay rate: $16.60/hr. Flexible part-time work schedules Free cookies & Employee Discount Paid Time Off Excellent training Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment ## WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW? Promptly greet guests entering the store and take their orders according to procedure Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy Give each customer a warm experience with a smile in person & over the phone Bake our delicious cookies to perfection & a scoop of ice cream Ensure fast, warm, and correct delivery orders are packaged and sent out Handle cash and payments accurately and have no shortages or overages Cleaning, sanitizing, and maintaining the bakery ## DESIRED SKILLS/EXPERIENCE Prior experience in a customer service focused role - preferred Personable, genuine, outgoing demeanor Ambitious nature Great communication and organizational skills Must be 18 years or older to be employed Must be able to work nights, weekends and holidays Legally eligible to work in the United States ## Additional Information About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the b

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