Johnson Controls
ControlsSystemsTechnicianTeamLdr3
“Controls Systems Technician Team Ldr 3 at Johnson Controls. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, HVAC services, management. oversees required day-to-day activities of field technician team. plans monthly technician routes”
What You'll Achieve.
ensure profitability, safety, and client satisfaction; Maintains customer satisfaction while balancing financial goals; Ensures safety compliance; Ensures that serviced account portfolios achieve growth, proper profit levels and customer satisfaction; Ensures contractual obligations are completed, and customer satisfaction is achieved; successful and profitable execution of the business
Industry & Context.
Analyzes team performance; Analyzes operations processes and provides recommendations for improvements
What They're Looking For.
Must Have
five (5) years of progressive operational experience in HVAC services, Three (3) years of experience in management role with responsibility for the productivity and development of others
Nice to Have
Bachelor’s degree in Engineering or Business or equivalent working experience, Johnson Controls Metasys experience, Eight (8) years’ experience in an operational HVAC role with leadership responsibilities, Six Sigma Green Belt
What You'll Do.
oversees required day-to-day activities of field technician team
plans monthly technician routes
Analyzes team performance
recommends changes to ensure profitability
and client satisfaction
Maintains customer satisfaction while balancing financial goals
Ensures safety compliance
Supervises and provides leadership for assigned Teams
Ensure developmental plans are in place
Leads the execution efforts of assigned business
Ensures consistency of delivery systems
Monitors and supervises the business plans
Coordinates the team’s work with sales to ensure all sales opportunities are supported including linkage to installation opportunities
Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction
Ensures that serviced account portfolios achieve growth
proper profit levels and customer satisfaction
Recommends and supports staffing requirements for the assigned business
Serves as a communication channel to share the standard process strategies and results enables SSNA vision
Implements plans to comply
and monitors standards for HVAC operations
Audits the effectiveness of operations and makes changes to improve performance
Ensures that contractual obligations are completed
and customer satisfaction is achieved
Drives service and installation operational review meetings
reviewing bids and estimates for accuracy
Effectively applies branch workforce and management and deployment of overall resources
Analyzes operations processes and provides recommendations for improvements
Implements other managerial responsibilities
performance reviews and acquisitions consistent with established business strategy
hires and retains operational staff
Prepares and delivers clear performance expectations
and development plans for direct reports teaming with the appropriate matrix functional manager
Ensures a consistent level of coaching
which includes monthly one on one(s)
operational and financial reviews
Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business
Performs other duties related to customer satisfaction
deployment of pivotal initiatives to teams
development and maintenance of team business plans and account management of service customers
How You'll Work.
Team & Collaboration
Coordinates the team’s work with sales; Works with team leaders
Communication Scope
Serves as a communication channel to share the standard process strategies and results enables SSNA vision; Prepares and delivers clear performance expectations, performance reviews, and development plans; Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews
Process & Methodology
resource planning
Applying for this Controls Systems Technician Team Ldr 3 role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Johnson Controls?
Real rants from real employees. Read before you apply.