Johnson Controls
Smart, healthy and sustainable buildings
ControlsServiceTechnician
“Controls Service Technician at Johnson Controls. Skills: Controls systems troubleshooting, HVAC industry experience, Building automation systems. Conduct preventive maintenance. Repair systems”
What You'll Achieve.
High levels of customer satisfaction; Solve building inefficiencies; Resolve service-related items; Provide solutions and outcomes; Ensure high levels of customer satisfaction; Ensure facility is running efficiently
Industry & Context.
Troubleshooting; Diagnoses and repairs complex control systems malfunctions; Solve building inefficiencies; Resolve service-related items; Troubleshoots problems with subcontractors and other trades
Travel of up to three hours from the employee’s home location
What They're Looking For.
Must Have
Minimum of 2 years Commercial Controls troubleshooting experience in the HVAC industry, Vocational School program graduate or associate's degree in a technical field, or two years’ experience in servicing electronic and or mechanical systems, Demonstrated ability to install and/or service electronic control systems and HVAC equipment, Effective communication skills to represent Johnson Controls on customer sites, Possesses the ability to explain technical information to technical and non-technical people, Demonstrate effective writing skills as well as understanding of programs and software applications, Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems
What You'll Do.
Conduct preventive maintenance
General servicing of systems
Provide high levels of customer satisfaction
Mentor control technicians
Complete project and service documentation
Solve building inefficiencies
Resolve service-related items
Provide solutions and outcomes
Diagnose and repair complex control systems malfunctions
Consult with customer
Provide field proposals
Report problems or changes
Interface with branch manager
Provide sketches for engineering corrections
Assist with job layouts
Assist with bid proposals
Install and modify software and graphics
Communicate with customers
Meet regularly with customers
Keep customer informed
Promote sale of add-on work
Adhere to safety standards
Provide safety leadership
Provide safety awareness
Train customer in control systems operations
Deliver manuals and documentation
Provide mentorship for certification
Coach technical workforce
Compile job documentation
Complete certifications
Install building controls
Commission building controls
Service building controls
Install facilities management systems
Commission facilities management systems
Service facilities management systems
Install energy management systems
Commission energy management systems
Service energy management systems
Assist in design and configuration
Create sequence of operations
Create bill of material
Create network layouts
Create electrical schematics
Assist in developing and testing software programs
Compile and complete project as built documentation
Compile and complete project close-out documentation
Assist in coordination and creation of drawings
Assist in coordination and creation of equipment schedules
Track delivery of materials
Assist in loading controllers
Assist in commissioning controllers
Assist in validation of complete system functionality
Troubleshoot problems with subcontractors
Troubleshoot problems with other trades
Provide field change information
Keep management informed of job progress
Keep JCI contractor informed of job progress
Keep customer informed of job progress
Assist in performing site-specific training
Participate in release meeting
Provide recommendations and solutions
Provide quotes to support recommendations
How You'll Work.
Team & Collaboration
Work with product team; Interfaces with branch manager; Interfaces with service manager; Interfaces with service project manager; Interfaces with subcontractors; Work with subcontractors; Work with other trades; Work with project field team
Communication Scope
Effective communication skills; Explain technical information; Communicate with customers
Process & Methodology
Manage assigned work, Efficient execution of time
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