Johnson Controls
Thermal management, Mission-critical building systems, Energy efficiency, Decarbonization, Data centers, Healthcare, Pharmaceuticals, Advanced manufacturing, Higher education
ControlsServiceTechnician2
Neural analysis suggests this role is
optimal for Mid candidates.
“Controls Service Technician 2 at Johnson Controls. Skills: Controls troubleshooting, HVAC industry, Building automation. Conduct preventive maintenance. Repair systems”
What You'll Achieve.
High levels of customer satisfaction; Solve building inefficiencies; Resolve service-related items; Provide solutions and outcomes; Meet professional and efficient execution of time; Ensure high levels of customer satisfaction; Ensure facility is running efficiently
Industry & Context.
Troubleshooting of systems; Diagnoses and repairs complex control systems malfunctions; Troubleshoots problems
On site customer interface, North America Branch team member
What They're Looking For.
Must Have
Four (4) years Commercial Controls troubleshooting experience in the HVAC industry, Vocational School program graduate or an associate's degree in a technical field, or two years’ experience in servicing electronic and or mechanical systems, Demonstrated ability to install and/or service electronic control systems and HVAC equipment, Effective communication skills to represent Johnson Controls on customer sites, Possesses the ability to explain technical information to technical and non-technical people, Demonstrate effective writing skills as well as understanding of programs and software applications, Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems
Nice to Have
Mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems
What You'll Do.
Conduct preventive maintenance
General servicing of systems
Provide high levels of customer satisfaction
Mentor control technicians
Complete project documentation
Complete service documentation
Solve building inefficiencies
Resolve service-related items
Provide solutions and outcomes
Diagnose and repair complex control systems malfunctions
Test and write modifications in multiple languages of systems software
Consult with customer
Provide field proposals
Report problems or changes
Interface with branch manager
Interface with service manager
Interface with service project manager
Interface with subcontractors
Provide sketches of field changes
Assist with job layouts
Assist with bid proposals
Communicate with customers
Meet regularly with customers
Keep customer informed
Promote sale of add-on work
Adhere to safety standards
Provide safety leadership
Provide safety instruction
Provide safety awareness
Train customer in control systems operations
Deliver manuals and documentation
Provide mentorship for certification
Coach technical workforce
Support technical workforce
Train technical workforce
Compile job documentation
Improve technical proficiency
Maintain technical proficiency
Complete certifications
Install building controls
Commission building controls
Service building controls
Install facilities management systems
Commission facilities management systems
Service facilities management systems
Install energy management systems
Commission energy management systems
Service energy management systems
Assist in design and configuration
Create sequence of operations
Create bill of material
Create network layouts
Create electrical schematics
Develop software programs
Test software programs
Compile project as built documentation
Complete project as built documentation
Compile close-out documentation
Complete close-out documentation
Coordinate creation of drawings
Coordinate creation of equipment schedules
Track delivery of materials
Coordinate factory-mounting processes
Commission controllers
Validate complete system functionality
Troubleshoot problems with subcontractors
Troubleshoot problems with other trades
Provide field change information
Inform management of job progress
Inform JCI contractor of job progress
Inform customer of job progress
Perform site-specific training
Participate in release meeting
Provide recommendations and solutions
How You'll Work.
Team & Collaboration
Interfaces with branch manager; Interfaces with service manager; Interfaces with service project manager; Interfaces with subcontractors on projects; Work with product team
Communication Scope
Effective communication skills; Explain technical information; Communicate with customers
Process & Methodology
Manages assigned work, Coordination of activities
Full Job Description
**About Johnson Controls** Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Visit [johnsoncontrols.com](http://www.johnsoncontrols.com/) for more information and follow @Johnsoncontrols on social platforms. **What we offer** * Competitive salary * Paid vacation/holidays/sick time- * Comprehensive benefits package including Pension, medical, dental, and vision care – Available day one * Encouraging and collaborative team environment * Dedication to safety through our Zero Harm policy * Check us out!: [ _https://youtu.be/pdZMNrDJviY_](https://youtu.be/pdZMNrDJviY) **What you will do** Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. With a high level of complete technical competence, mentors control technicians, service technicians and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service **How you will do it** * Diagnoses and repairs complex
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