MBPS
ControlOversightManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Control Oversight Manager at MBPS. Skills: control testing, process improvement, risk management, audit support, cross-functional coordination. support a wide range of projects and operational processes. Lead the control testing, development, and enhancement of processes and controls”
Industry & Context.
problem-solving skills; Troubleshoot and resolve complex operational and control-related issues; consulting; problem-solving
What They're Looking For.
Must Have
Experience in internal, external, or operational audit, knowledge of risk management, RCSA frameworks, and control testing, Proficiency in Microsoft Office applications
Nice to Have
organizational, time management, and presentation skills, analytical and problem‑solving skills, Demonstrated drive for process improvement and risk mitigation, Excellent verbal and written communication skills, Self‑starter with ability to work independently and with minimal supervision, Disciplined, detail‑oriented, and accountable for assigned responsibilities
What You'll Do.
support a wide range of projects and operational processes
Lead the control testing
and enhancement of processes and controls
Operations Governance initiatives
risk and controls governance within the Operations division
Perform internal control testing for RCSA
Operational Risk and Resilience Oversight
Design and implement new controls and tests to address audit-identified risk areas
Coordinate research and responses for compliance monitoring
Analyze processes and controls using data analytics to identify gaps
and remediation needs
Recommend system enhancements and operational improvements to increase efficiency and strengthen risk governance
Troubleshoot and resolve complex operational and control-related issues
Drive continuous improvement of business processes and controls
Act as an internal subject matter expert (SME) for escalations
Serve as liaison for departmental and cross-functional initiatives and projects
Collaborate with stakeholders to facilitate issue resolution and corrective actions
Oversee review and updates of procedures including Disaster Recovery
Ensure integrity of processing and workflows through cross-department collaboration
Maintain and manage the department’s procedures and documentation library
ensuring accuracy and currency
How You'll Work.
Team & Collaboration
cross-functional coordination; Serve as liaison for departmental and cross-functional initiatives and projects; Collaborate with stakeholders to facilitate issue resolution and corrective actions; Ensure integrity of processing and workflows through cross-department collaboration
Communication Scope
Excellent verbal and written communication skills
Process & Methodology
project coordination, Project management capability, familiarity with agile methodologies
Full Job Description
We’re looking for a **Control Oversight Manager** to join our GRC team at MBPS. In this role, you are expected to support a wide range of projects and operational processes. Lead the control testing, development, and enhancement of processes and controls to drive efficient, effective workflows while ensuring alignment with all company policies and regulatory standards. This role spans a wide range of responsibilities, including but not limited to control testing, RCSA execution, risk mediation, audit support, monthly reporting, process improvement, procedure creation, project coordination, and other Operations Governance initiatives to risk and controls governance within the Operations division. **Position Responsibilities:** * Perform internal control testing for RCSA, Operational Risk and Resilience Oversight, quality assurance, and audit activities * Design and implement new controls and tests to address audit-identified risk areas * Coordinate research and responses for compliance monitoring, internal reviews, and external audits * Analyze processes and controls using data analytics to identify gaps, trends, and remediation needs * Recommend system enhancements and operational improvements to increase efficiency and strengthen risk governance * Troubleshoot and resolve complex operational and control-related issues * Drive continuous improvement of business processes and controls * Act as an internal subject matter expert (SME) for escalations, consulting, and problem-solving * Serve as liaison for departmental and cross-functional initiatives and projects * Collaborate with stakeholders to facilitate issue resolution and corrective actions * Oversee review and updates of procedures including Disaster Recovery, Business Continuity, Records Management, and Privacy * Ensure integrity of processing and workflows through cross-department collaboration * Maintain and manage the department’s procedures and documentation library, ensuring accuracy and currency **Requir
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