Biffa Waste Services

Logistics

ContractsAdministrator

£25k+ High Wycombe, England, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Contracts Administrator at Biffa Waste Services. Skills: Customer data management, Contract setup, Service administration. Manage and update customer data. Set up customer contracts”

What You'll Achieve.

Meet database administration goals; Exceed database administration goals; Ensure customer satisfaction

Industry & Context.

Logistics

What They're Looking For.

Must Have

Sharp eye for detail, Customer-focused attitude, Proactive, positive approach, Resilience, Reliability, Ability to thrive in routine, Ability to thrive in change, Willingness to learn, Willingness to adapt

What You'll Do.

Manage and update customer data

Set up customer contracts

Amend customer contracts

Handle customer queries

Handle customer requests

Collaborate with internal departments

Meet daily database administration goals

Exceed weekly database administration goals

Provide clear instructions on service changes

How You'll Work.

Team & Collaboration

Collaborate across teams

Communication Scope

Provide clear instructions

Full Job Description

### **Contracts Administrator** **High Wycombe - Full time & Permanent - £25174 Salary ** **A quick look at the role.** Join us as a **Contracts Administrator** , where you’ll play a pivotal role in delivering top-tier administrative support and ensuring customer satisfaction. **Your Core Responsibilities** * **Own the Details** : Manage and update customer data with accuracy on our company database. * **Be the Go-To Expert** : Set up and amend customer contracts and services with precision. * **Customer-Centric Focus** : Handle queries and requests professionally, ensuring we deliver on our service promises. * **Collaborate Across Teams** : Work closely with internal departments to maintain exceptional customer satisfaction. * **Drive Results** : Meet and exceed daily and weekly database administration goals. * **Keep Things Clear** : Provide clear instructions to company locations about service changes. * **Follow Best Practices** : Uphold and enforce departmental processes and procedures. **Our essential requirements** * A sharp eye for detail and accuracy, even under pressure. * A professional, customer-focused attitude with a proactive, positive approach. * Resilience, reliability, and the ability to thrive in routine and change alike. * A willingness to learn and adapt in a fast-paced environment. **We’re here to change the way people think about waste.** Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull. **Dedicated to diversity.** _Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, cus

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