Biffa Waste Services
Logistics
ContractsAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Contracts Administrator at Biffa Waste Services. Skills: Customer data management, Contract setup, Service administration. Manage and update customer data. Set up customer contracts”
What You'll Achieve.
Meet database administration goals; Exceed database administration goals; Ensure customer satisfaction
Industry & Context.
What They're Looking For.
Must Have
Sharp eye for detail, Customer-focused attitude, Proactive, positive approach, Resilience, Reliability, Ability to thrive in routine, Ability to thrive in change, Willingness to learn, Willingness to adapt
What You'll Do.
Manage and update customer data
Set up customer contracts
Amend customer contracts
Handle customer queries
Handle customer requests
Collaborate with internal departments
Meet daily database administration goals
Exceed weekly database administration goals
Provide clear instructions on service changes
How You'll Work.
Team & Collaboration
Collaborate across teams
Communication Scope
Provide clear instructions
Full Job Description
### **Contracts Administrator** **High Wycombe - Full time & Permanent - £25174 Salary ** **A quick look at the role.** Join us as a **Contracts Administrator** , where you’ll play a pivotal role in delivering top-tier administrative support and ensuring customer satisfaction. **Your Core Responsibilities** * **Own the Details** : Manage and update customer data with accuracy on our company database. * **Be the Go-To Expert** : Set up and amend customer contracts and services with precision. * **Customer-Centric Focus** : Handle queries and requests professionally, ensuring we deliver on our service promises. * **Collaborate Across Teams** : Work closely with internal departments to maintain exceptional customer satisfaction. * **Drive Results** : Meet and exceed daily and weekly database administration goals. * **Keep Things Clear** : Provide clear instructions to company locations about service changes. * **Follow Best Practices** : Uphold and enforce departmental processes and procedures. **Our essential requirements** * A sharp eye for detail and accuracy, even under pressure. * A professional, customer-focused attitude with a proactive, positive approach. * Resilience, reliability, and the ability to thrive in routine and change alike. * A willingness to learn and adapt in a fast-paced environment. **We’re here to change the way people think about waste.** Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull. **Dedicated to diversity.** _Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, cus
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