Company
ContractedSupportServicesSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Contracted Support Services Supervisor. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, staff management, revenue cycle management, records management. Supervises approximately 12 support staff across Henry, Shelby, Spencer, and Trimble County Health Departments responsible for maintaining the Patient Services Reporting System (PSRS).. Provides comprehensive staff management, including sched”
What You'll Achieve.
reduce claim rejections; improve overall reimbursement rates; ensure timely payment
Industry & Context.
Address complex billing issues and work directly with staff, payers, and Finance to resolve discrepancies and ensure timely payment.; Analyzes billing reports, payer trends, and data sources to identify errors, reduce claim rejections, and improve overall reimbursement rates.
submit to a drug screening test, background check
What They're Looking For.
Must Have
Five (5) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.
What You'll Do.
Supervises approximately 12 support staff across Henry
and Trimble County Health Departments responsible for maintaining the Patient Services Reporting System (PSRS).
Provides comprehensive staff management
and performance evaluation in alignment with agency standards.
Interprets and communicates agency policies and procedures.
Collaborates with Executive Staff and the Director of Nursing to manage clinic flow
monitor staffing trends
and lead quality assurance and improvement initiatives.
Stays current on PSRS
and records management updates and disseminates information to staff through meetings and written communications.
Performs patient service functions within electronic systems
and WIC benefit issuance.
Serves as a key resource for insurance-related functions
including verifying coverage
coordinating benefits
and ensuring proper claim submission in accordance with payer requirements
Maintains accountability for accurate coding and documentation to support clean claims and minimize denials.
Proactively monitors and manages the full revenue cycle
including claims processing
and reimbursement follow-up.
Analyzes billing reports
and data sources to identify errors
reduce claim rejections
and improve overall reimbursement rates.
Address complex billing issues and work directly with staff
and Finance to resolve discrepancies and ensure timely payment.
Oversees records management
including chart audits
and destruction in compliance with state policies.
Participates in hiring by interviewing candidates and making recommendations.
Maintains communication with staff and district leadership
manages office supply inventory
and provides general clinic and registrar support as needed.
Performs additional duties as assigned
including emergency preparedness and response activities.
How You'll Work.
Team & Collaboration
Collaborates with Executive Staff and the Director of Nursing to manage clinic flow, monitor staffing trends, and lead quality assurance and improvement initiatives.; Maintains communication with staff and district leadership.; Works directly with staff, payers, and Finance to resolve discrepancies and ensure timely payment.; Coordinates activities of support staff with program staff.
Communication Scope
Interprets and communicates agency policies and procedures.; Disseminates information to staff through meetings and written communications.; Maintains communication with staff and district leadership.
Full Job Description
Advertisement Closes: 05/23/2026 12:00 AM Pay Grade: Grade 17 Salary: $20.30 - $25.24 Hourly Time Type: Full time Health Department: North Central District Health Department Summary: General Duties Include: Supervises approximately 12 support staff across Henry, Shelby, Spencer, and Trimble County Health Departments responsible for maintaining the Patient Services Reporting System (PSRS). Provides comprehensive staff management, including scheduling, work assignments, leave coordination, training, technical support, and performance evaluation in alignment with agency standards. Interprets and communicates agency policies and procedures. Collaborates with Executive Staff and the Director of Nursing to manage clinic flow, monitor staffing trends, and lead quality assurance and improvement initiatives. Stays current on PSRS, policy, and records management updates and disseminates information to staff through meetings and written communications. Performs patient service functions within electronic systems, including scheduling, reception, and WIC benefit issuance. Serves as a key resource for insurance-related functions, including verifying coverage, coordinating benefits, and ensuring proper claim submission in accordance with payer requirements, state regulations, and agency policies. Maintains accountability for accurate coding and documentation to support clean claims and minimize denials. Proactively monitors and manages the full revenue cycle, including claims processing, denial tracking, appeals, and reimbursement follow-up. Analyzes billing reports, payer trends, and data sources to identify errors, reduce claim rejections, and improve overall reimbursement rates. Address complex billing issues and work directly with staff, payers, and Finance to resolve discrepancies and ensure timely payment. Oversees records management, including chart audits, scanning, and destruction in compliance with state policies. Participates in hiring by interviewing candidates and ma
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