Biffa Waste Services
Renewables & Environment
ContractSupportManager
“Contract Support Manager at Biffa Waste Services. Skills: Performance assurance, Data integrity, Reporting frameworks. Ensure operational data is complete. Ensure operational data is accurate”
What You'll Achieve.
Achieve contractual objectives; Achieve business objectives; Improve service delivery
Industry & Context.
Root cause analysis; Identifying risks; Identifying opportunities
Full UK driving licence
What They're Looking For.
Must Have
Full UK driving licence, Organisational and time management skills, Ability to work to tight deadlines, Experience managing or supervising colleagues, Escalating risks appropriately
Nice to Have
Knowledge of health and safety legislation, Knowledge of environmental legislation, Project management experience using Prince2, Project management experience using Agile, Project management experience using similar methodologies
What You'll Do.
Ensure operational data is complete
Ensure operational data is accurate
Ensure operational data is timely
Ensure operational data is auditable
Act as contract lead for data integrity
Implement controls and validation processes
Prevent reporting errors
Prevent data inconsistencies
Maintain performance reporting framework
Develop performance reporting framework
Produce regular performance reports
Produce management information packs
Analyse operational performance data
Provide insightful commentary
Provide recommendations
Provide root cause analysis
Monitor contractual KPIs
Monitor internal targets
Identify risks for improvement
Identify opportunities for improvement
Support continuous improvement action plans
Ensure contract governance requirements are applied
Ensure procedures are applied
Ensure controls are applied
Monitor compliance with operational processes
Support environmental compliance requirements
Coordinate external audits
Support external audits
Ensure mandatory compliance documentation is current
Ensure training records are current
Ensure risk assessments are current
How You'll Work.
Team & Collaboration
Working with operational managers; Working with central support functions; Working with clients; Working collaboratively with operational teams
Communication Scope
Meaningful analysis; Insightful commentary
Process & Methodology
Prince2, Agile
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