ABM UK
Facilities Management
ContractSupport
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Contract Support at ABM UK. Skills: Process management, Vendor management, Operational metrics. Manage and process work orders. Process Planned Preventative Maintenance”
What You'll Achieve.
Ensure quotes completed within KPI timeframes
Industry & Context.
Resolve financial challenges; Resolve operational challenges
What They're Looking For.
Must Have
Understanding of Health & Safety, Understanding of CDM regulations, Advanced IT skills, MS Office Suite, Experience with CAFM systems, Client-facing approach
What You'll Do.
Manage and process work orders
Process Planned Preventative Maintenance
Process Reactive work orders
Raise purchase orders
Oversee administration of tasks
Manage workload effectively
Resolve financial challenges
Resolve operational challenges
Ensure quotes are completed
Foster customer relationships
Prepare detailed quotations
Breakdown labor and materials
Coordinate with Finance team
Issue purchase orders to subcontractors
Assign subcontractor attendance
Update job progress information
Maintain portals with job progress
How You'll Work.
Team & Collaboration
Coordinate with ABM Finance team
Communication Scope
Client-facing approach
Full Job Description
**LOCATION: Hybrid, Heathrow HQ office & Work from Home ** **SHIFT PATTERN: Monday - Friday, 40 hours per week** **SALARY: Competitive** _If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!_ ROLE OVERVIEW AND PURPOSE The successful candidate will play a pivotal role in managing and processing of work orders inline with ABM & client CAFM systems. This includes Planned Preventative Maintenance (PPM), Reactive work orders, general WIP chasing and to raise purchase orders for approved works, and oversee the administration of these tasks through to completion. The candidate must demonstrate the ability to manage their workload effectively, resolve day-to-day financial and operational challenges, and ensure that quotes are completed within the required Key Performance Indicator (KPI) timeframes. The role requires fostering strong customer relationships. KEY RESPONSIBILITIES * Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns. * Manage Works In Progress (WIP) efficiently and coordinate with the ABM Finance team. * Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations. * Assign and coordinate subcontractor attendance, ensuring confirmation of site visits. * Update and maintain IBMS/portals with job progress information until completion. REQUIRED SKILLS AND EXPERIENCE * Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors. * Advanced IT skills, including MS Office Suite (Excel, PowerPoint). * Experience with CAFM systems. * Excellent communication skills, with a client-facing approach. **Benefits** We’re proud to offer a great range of benefits including: * 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home * Mental Health support and Li
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