Global Payments Inc.
payments technology
ContractSpecialist
“Contract Specialist at Global Payments Inc.. Skills: Contract Specialist, Salesforce, Client Agreements. Assist contract renewal team. Enhance client agreements”
What You'll Achieve.
make immediate contributions; achieve amazing results; make your mark on the payments technology landscape
Industry & Context.
good judgment in problem-solving and escalations
What They're Looking For.
Must Have
BSA degree, proactive and self-starter attitude, detail-focused skill set, confidence on the phone, good written skills, ‘getting it done and doing it right’ mentality, motivated and competitive, work seamlessly in a team environment, effectively communicate with all levels of stakeholders and customers, outstanding customer service, organizational skills, good judgment in problem-solving and escalations
Nice to Have
Experience in utilizing SFDC is a plus, Ability to work in our Lenexa, KS office
What You'll Do.
Assist contract renewal team
Enhance client agreements
Sustain long-term relationships
Collaborate with decision-makers
Respond to customer requests
Ensure timely delivery
Work with Legal teams
Work with Accounting teams
Provide accurate contracts
Understand TouchNet contracts
Understand TouchNet processes
Understand pricing structure
Create small contracts
Understand higher-education industry
Process specific orders
Compile documentation
Communicate with Sales team
How You'll Work.
Team & Collaboration
Collaborate with contract renewal team; Collaborate with internal key decision-makers; Work closely with Legal teams; Work closely with Accounting teams; Serve as liaison for integration agreements and hardware orders within Sales and Customer Success teams; Communicate and collaborate effectively within Sales team
Communication Scope
good written skills; communicate with all levels of stakeholders and customers; Communicate as needed with customers; Communicate and collaborate effectively
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