HubSpot
ContractRenewalsManager,UpmarketDutchSpeaking
“Contract Renewals Manager, Upmarket - Dutch Speaking at HubSpot. Skills: Contract renewals, Customer retention, Sales negotiation. Handle assigned customer contracts. Resolve customer inquiries”
What You'll Achieve.
Maximize customer investment with HubSpot; Contribute to growth of renewal management organization
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Fluency in English and Dutch, Experience with customer service, Experience with contract management, Negotiation experience, Sales experience, Prior account management experience, Prior customer retention experience
Nice to Have
Solve problems with curiosity and creativity, Seek to understand multiple perspectives, Healthy negotiation skills, Interpersonal problem-solving skills, Prioritization skills, Organizational skills, Attention to detail
What You'll Do.
Handle assigned customer contracts
Resolve customer inquiries
Execute customer renewals
Maximize customer investment
Own customer contract processes
Execute contract renewal process
Ensure positive customer experience
Establish cooperative working relationships
Lead forecasting discussions
Lead pipeline reviews
Engage multiple customers via phone calls
Ensure customers maximize value
How You'll Work.
Team & Collaboration
Collaborate with sales representatives; Collaborate with customer success managers; Collaborate with management; Work with internal colleagues
Communication Scope
Lead phone conversation
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