NielsenIQ

Market Research

ContractFacilitiesCoordinator

Kuala Lumpur, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Contract Facilities Coordinator at NielsenIQ. Skills: Facilities operations, Vendor management, Procurement processes. Oversee day-to-day office operations. Ensure continuous, high-quality delivery of reception, security, mailroom, and janitorial services”

What You'll Achieve.

Ensure a clean, safe, and well-organized workplace; Ensure continuous, high-quality delivery of reception, security, mailroom, and janitorial services; Ensure service quality and performance standards are met; Timely resolution of employee requests; Foster a pleasant, engaging, and productive work environment; Drive operational excellence; Ensure preventive maintenance programs are executed and tracked

Industry & Context.

Market Research
Eligibility Requirements

Contract position, Fully on-site role

What They're Looking For.

Must Have

Minimum 3+ years of experience in facilities operations or workplace management, Hands-on experience managing vendors and on-site services, Familiarity with procurement and finance processes, Knowledge of facilities operations procedures and best practices, Excellent communication and stakeholder management skills (written and verbal), Highly organized, proactive, and service-oriented mindset

What You'll Do.

Oversee day-to-day office operations

high-quality delivery of reception

and janitorial services

Coordinate closely with reception and mailing teams

Serve as the primary point of contact for all landlord-related matters and tenant requests

Manage cleaning and other facility vendors

Handle daily requests from employees

Communicate building updates effectively

and customer-focused responses

Obtain vendor quotations

Raise purchase orders

Support invoice processing

Identify cost-saving opportunities

Support vendor bidding or service optimization initiatives

Support office renovations and relocation initiatives

Collaborate closely with Facilities Management team members

Liaise with landlords to ensure preventive maintenance programs are executed and tracked

How You'll Work.

Team & Collaboration

Partnering closely with the Facilities Manager and Cluster Manager; Coordinate closely with reception and mailing teams; Collaborate closely with Facilities Management team members; Work with Project Managers to support office renovations and relocation initiatives

Communication Scope

Excellent communication and stakeholder management skills (written and verbal)

Full Job Description

Are you someone who thrives on creating smooth, efficient, and welcoming workplace environments? We are looking for a proactive and detail-oriented Contract Facilities Coordinator to play a critical role in ensuring our office runs seamlessly every day. In this role, you will be at the heart of workplace operations—partnering closely with the Facilities Manager and Cluster Manager to maintain a productive, safe, and engaging environment that supports our business and employees. Responsibilities Drive Daily Workplace Excellence * Oversee day-to-day office operations to ensure a clean, safe, and well-organized workplace * Ensure continuous, high-quality delivery of reception, security, mailroom, and janitorial services * Coordinate closely with reception and mailing teams to deliver exceptional office services Be the Go-To Facilities Champion * Serve as the primary point of contact for all landlord-related matters and tenant requests * Manage cleaning and other facility vendors, ensuring service quality and performance standards are met * Handle daily requests from employees, coordinating with maintenance teams and vendors for timely resolution Create a Positive Workplace Experience * Foster a pleasant, engaging, and productive work environment for all employees * Communicate building updates effectively (e.g., maintenance schedules, landlord events, procedural changes) * Deliver prompt, professional, and customer-focused responses to workplace needs Manage Procurement & Cost Efficiency * Obtain vendor quotations, raise purchase orders, and support invoice processing (experience with Ariba is essential) * Identify cost-saving opportunities and support vendor bidding or service optimization initiatives Support Facilities Projects & Operations * Work with Project Managers to support office renovations and relocation initiatives * Collaborate closely with Facilities Management team members to drive operational excellence * Liaise with landlords to ensure preventive maint

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