Picnic
E-Commerce
ContinuousImprovement&OperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Continuous Improvement & Operations Manager at Picnic. Skills: Continuous improvement, Operations management. Establish stable processes. Improve processes using data”
What You'll Achieve.
Deliver on safety KPIs; Deliver on quality KPIs; Deliver on productivity KPIs; Deliver on delivery KPIs; Improve delivery capacity; Improve UPH; Improve cost; Improve completeness; Improve timeliness; Improve perfect deliveries
Industry & Context.
Data analysis
What You'll Do.
Establish stable processes
Improve processes using data
Own day-to-day performance
Translate analysis into actions
Turn insights into execution
Drive process improvements
Drive operational excellence
Deliver on safety KPIs
Deliver on quality KPIs
Deliver on productivity KPIs
Deliver on delivery KPIs
Drive captain leadership
Handle major incidents
Set productivity inputs
Manage planning escalations
Lead improvement initiatives
Support Lean activities
Remove friction from operations
Drive shift-level results
Improve delivery capacity
Improve perfect deliveries
How You'll Work.
Team & Collaboration
Lead teams across shifts
Process & Methodology
Lean activities
Full Job Description
As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor. Tricks of the trade Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs. Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor. Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed. Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations. Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries. What you bring Master’s degree in relevant field 3+ years Supply Chain experience Comfortable managing high-volume, high-SKU workflows Strong analytical skills, with a high level of competence in data analysis tools Familiarity with Lean and continuous improvement initiatives Fluent in English, Dutch is a pre Hands-on experience in automated/semi-automated/manual fulfilment Lean/continuous improvement experience is a pre Proven ability to lead teams is a pre Picnic perks You'll receive a competitive compensation package, including: 25 vacation days per year to recharge your batteries The option to lease a car You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as deliciou
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