Picnic

E-Commerce

ContinuousImprovement&OperationsManager

€65–95k ~AI est. Netherlands FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Continuous Improvement & Operations Manager at Picnic. Skills: Continuous improvement, Operations management. Establish stable processes. Improve processes using data”

What You'll Achieve.

Deliver on safety KPIs; Deliver on quality KPIs; Deliver on productivity KPIs; Deliver on delivery KPIs; Improve delivery capacity; Improve UPH; Improve cost; Improve completeness; Improve timeliness; Improve perfect deliveries

Industry & Context.

E Commerce
Problems you'll solve

Data analysis

What You'll Do.

Establish stable processes

Improve processes using data

Own day-to-day performance

Translate analysis into actions

Turn insights into execution

Drive process improvements

Drive operational excellence

Deliver on safety KPIs

Deliver on quality KPIs

Deliver on productivity KPIs

Deliver on delivery KPIs

Drive captain leadership

Handle major incidents

Set productivity inputs

Manage planning escalations

Lead improvement initiatives

Support Lean activities

Remove friction from operations

Drive shift-level results

Improve delivery capacity

Improve perfect deliveries

How You'll Work.

Team & Collaboration

Lead teams across shifts

Process & Methodology

Lean activities

Full Job Description

As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor. Tricks of the trade Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs. Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor. Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed. Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations. Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries. What you bring Master’s degree in relevant field 3+ years Supply Chain experience Comfortable managing high-volume, high-SKU workflows Strong analytical skills, with a high level of competence in data analysis tools Familiarity with Lean and continuous improvement initiatives Fluent in English, Dutch is a pre Hands-on experience in automated/semi-automated/manual fulfilment Lean/continuous improvement experience is a pre Proven ability to lead teams is a pre Picnic perks You'll receive a competitive compensation package, including: 25 vacation days per year to recharge your batteries The option to lease a car You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as deliciou

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