Critical Mass
ContentStrategyDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Content Strategy Director at Critical Mass. Skills: Content strategy, Client goals, Commercial impact, Digital experience. Ensure quality of content strategy work. Build strategies for content development”
What You'll Achieve.
Achieve client business goals; Maximize commercial impact of content
Industry & Context.
Devising editorial solutions
What They're Looking For.
Must Have
Lead content strategy across web development, 6-10 years Marketing/Communications experience, Experience with content management systems, Experience developing SEO strategies, Ability to communicate complex subject matter
Nice to Have
Degree in library science, journalism, communications, English or related field, Background in researching, writing, project management
What You'll Do.
Ensure quality of content strategy work
Build strategies for content development
Implement content management
Manage compelling content
Analyze client digital content
Develop distribution plans
Position content across channels
Draft content publication workflows
Draft content migration workflows
Draft governance plans
Produce content strategy deliverables
Produce content classification systems
Produce tagging systems
Collaborate with Creative Team
Determine conceptual direction
Determine copy direction
Set editorial guidelines
Set guidelines for tone
Set guidelines for style
Set guidelines for voice
Collaborate on site navigation
Collaborate on content organization
Enhance legacy content
Reformat legacy content
Enhance newly created content
Edit newly created content
Reformat newly created content
Develop expertise on client products
Develop expertise on client services
Share expertise on client products
Share expertise on client services
Collaborate on content labels
Collaborate on site navigation labels
Interact with project teams
Understand business objectives
Understand audience demographics
Develop content indexes
Map documentation for new experience
Articulate value of content strategy
How You'll Work.
Team & Collaboration
Multiple project teams; Creative Team members; Project teams
Communication Scope
Professional communicator; Verbal communication; Written communication
Process & Methodology
Project management
Full Job Description
The Content Strategy Director will provide leadership and guidance on content strategy efforts across multiple project teams to achieve client business goals through maximizing the commercial impact of content. As the most senior content strategy representative, the director is responsible for the overall quality of content strategy work in the business unit. The director will be called upon to lead content strategy efforts on more complex and challenging projects providing strategic direction and process implementation on variety of digital experience development projects. Directors will work closely with clients to determine the content effort for projects, ensuring necessary content is sourced or generated. A professional communicator capable of grasping communication challenges and devising editorial solutions, the director has a well-rounded knowledge of digital, as well as thorough familiarity with leading trends in usability, search engine optimization and content marketing. As a usability expert, the strategist will be deeply involved in the content development and distribution process from outset to completion. RESPONSIBILITIES Ensure overall quality of content strategy work on all projects and accounts. Building strategies for developing, implementing and managing compelling and well-organized content based on a thorough understanding of business objectives, user needs and industry best practices Analyzing and assessing client’s digital content Developing distribution plans for positioning content across multiple channels to drive desired business results Drafting content publication and migration workflows, content models and governance plans Producing all content strategy deliverables including content audits, gap analyses, taxonomies, metadata frameworks, style guides and page tables Producing content classification and tagging systems Collaborating with Creative Team members to determine the conceptual and copy direction of online initiatives, includin
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