Critical Mass

ContentStrategyDirector

$130–140k Chicago, Illinois, United States; San Francisco, California, United States; New York, New York, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Content Strategy Director at Critical Mass. Skills: Content strategy, Client goals, Commercial impact, Digital experience. Ensure quality of content strategy work. Build strategies for content development”

What You'll Achieve.

Achieve client business goals; Maximize commercial impact of content

Industry & Context.

Problems you'll solve

Devising editorial solutions

What They're Looking For.

Must Have

Lead content strategy across web development, 6-10 years Marketing/Communications experience, Experience with content management systems, Experience developing SEO strategies, Ability to communicate complex subject matter

Nice to Have

Degree in library science, journalism, communications, English or related field, Background in researching, writing, project management

What You'll Do.

Ensure quality of content strategy work

Build strategies for content development

Implement content management

Manage compelling content

Analyze client digital content

Develop distribution plans

Position content across channels

Draft content publication workflows

Draft content migration workflows

Draft governance plans

Produce content strategy deliverables

Produce content classification systems

Produce tagging systems

Collaborate with Creative Team

Determine conceptual direction

Determine copy direction

Set editorial guidelines

Set guidelines for tone

Set guidelines for style

Set guidelines for voice

Collaborate on site navigation

Collaborate on content organization

Enhance legacy content

Reformat legacy content

Enhance newly created content

Edit newly created content

Reformat newly created content

Develop expertise on client products

Develop expertise on client services

Share expertise on client products

Share expertise on client services

Collaborate on content labels

Collaborate on site navigation labels

Interact with project teams

Understand business objectives

Understand audience demographics

Develop content indexes

Map documentation for new experience

Articulate value of content strategy

How You'll Work.

Team & Collaboration

Multiple project teams; Creative Team members; Project teams

Communication Scope

Professional communicator; Verbal communication; Written communication

Process & Methodology

Project management

Full Job Description

The Content Strategy Director will provide leadership and guidance on content strategy efforts across multiple project teams to achieve client business goals through maximizing the commercial impact of content. As the most senior content strategy representative, the director is responsible for the overall quality of content strategy work in the business unit. The director will be called upon to lead content strategy efforts on more complex and challenging projects providing strategic direction and process implementation on variety of digital experience development projects. Directors will work closely with clients to determine the content effort for projects, ensuring necessary content is sourced or generated. A professional communicator capable of grasping communication challenges and devising editorial solutions, the director has a well-rounded knowledge of digital, as well as thorough familiarity with leading trends in usability, search engine optimization and content marketing. As a usability expert, the strategist will be deeply involved in the content development and distribution process from outset to completion. RESPONSIBILITIES Ensure overall quality of content strategy work on all projects and accounts. Building strategies for developing, implementing and managing compelling and well-organized content based on a thorough understanding of business objectives, user needs and industry best practices Analyzing and assessing client’s digital content Developing distribution plans for positioning content across multiple channels to drive desired business results Drafting content publication and migration workflows, content models and governance plans Producing all content strategy deliverables including content audits, gap analyses, taxonomies, metadata frameworks, style guides and page tables Producing content classification and tagging systems Collaborating with Creative Team members to determine the conceptual and copy direction of online initiatives, includin

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