Spektrum
aerospace and defence
ContentManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Content Manager at Spektrum. Skills: Workflow management, Catalogue management, Stakeholder management, Service reporting. Deliver NIAPC service outcomes. Process controlled request intake”
What You'll Achieve.
Controlled request intake; Execution of approved workflows; Maintenance of catalogue accuracy; Delivery of service reporting; Full traceability of requests; Accurate NIAPC catalogue; Audit and CSI purposes documentation; Monthly accepted reports (R1-R2-R3); Visibility on volumes, throughput, SLA adherence, and risks; Received, active, and resolved vendor requests; Associated Management Tool(s) tickets, counters and their workflow status; Status of approvals/rejections; Listed products into NIAPC; Notable blockers, risks, and escalations; Monthly NIAPC Platform Availability & Number of Unique Visitors
Industry & Context.
Valid National or NATO Secret personal security clearance, Some travel to other NATO sites
What They're Looking For.
Must Have
5 years execution and governance of workflow-based service requests, 3 years catalogue and content lifecycle management, 3 years management of multi-stakeholder approval workflows, 3 years maintenance of traceability, accuracy, and auditability, Production of service performance reports, Demonstrated experience in use of service management and collaboration tools, Written professional communication skills
What You'll Do.
Deliver NIAPC service outcomes
Process controlled request intake
Execute approved workflows
Maintain catalogue accuracy
Deliver service reporting
and close NIAPC-related requests
Document and maintain NIAPC workflows
Inform vendors and users about platform availability changes
Provide visibility on volumes
How You'll Work.
Team & Collaboration
Multi-stakeholder approval workflows
Communication Scope
Written professional communication
Full Job Description
Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. Who we are supporting The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides
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