Parcelhero Group
parcel delivery price comparison
ContentManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Content Manager at Parcelhero Group. Skills: CMS Management, Content Creation, SEO, Social Media Management. Own CMS and website content management. Manage Storyblok across all websites”
What You'll Achieve.
Make a visible, measurable difference; Content connects directly to revenue
Industry & Context.
Based in the UK, Available to work core hours of 9:00 am to 5:30 pm GMT
What They're Looking For.
Must Have
3+ years of content management experience in a brand or technology company, direct ownership of a CMS platform in a production environment, Hands-on experience with Storyblok or a comparable headless/component-based CMS, Proven writing samples covering multiple formats: blog posts, website copy, ebooks or guides, and social media content, Samples must include evidence of both B2C and B2B writing, Solid working knowledge of on-page SEO: meta titles and descriptions, heading structure, alt text, URL conventions, internal linking, and basic structured data, Familiarity with GEO and AEO concepts and ability to apply them to content planning and structure, Experience managing organic social media channels for a brand, including content creation in Canva and scheduling via Hootsuite or a comparable platform, Confident user of Google Analytics (GA4) and Google Search Console for performance tracking and content decision-making, Active AI user: You use Claude, ChatGPT, or a comparable tool as a real part of your writing and editing workflow, not occasionally, Based in the UK, Available to work core hours of 9:00 am to 5:30 pm GMT, Excellent written English: impeccable grammar, editorial judgement, and the ability to adapt tone and style across B2C and B2B audiences and across different content formats, organisational skills: ability to manage multiple projects, deadlines, and stakeholders simultaneously in a remote, fast-paced environment, Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail), comfort using project management tools (Linear, Asana, Monday.com, or similar), Familiarity with Canva for creating social media visuals and basic design assets
Nice to Have
Experience managing review platforms, including Feefo, Trustpilot, or Google Reviews, Experience managing or publishing content across multiple languages or regional locales within a CMS, Background in e-commerce, logistics, SaaS, or a price comparison or marketplace environment, Experience working in a lean, remote-first team with broad individual responsibility and without agency support, Familiarity with Linear or similar project management tools, such as Asana, for managing content workflows
What You'll Do.
Own CMS and website content management
Manage Storyblok across all websites
Build and maintain multi-tenant websites
Ensure technical content hygiene
Govern CMS environment
Implement GEO and AEO strategies
Track and report content performance
Write and produce marketing content
Manage and publish blog
Edit content from other team members
Develop content calendar
Own and manage social media channels
Maintain consistent posting schedule
Engage with social media community
Own customer review platform management
Generate customer reviews
Track review scores and sentiment
Track content and social performance
Collaborate with Sales
Use AI tools actively and intelligently
How You'll Work.
Team & Collaboration
Collaborate with Sales, Customer Success, Product, and the wider marketing team; Work with Customer Success and Operations to maintain review flow; Cross-functional work to ensure content supports commercial priorities
Communication Scope
Ability to adapt tone and style across B2C and B2B audiences
Process & Methodology
Manage multiple projects, deadlines, and stakeholders simultaneously
Full Job Description
## Description About Parcelhero Group Parcelhero Group, founded in 2003, is a leading UK parcel delivery price comparison site, attracting over 5 million visitors annually. As a dynamic and forward-thinking technology company with over 130 remote employees worldwide, we are on a strong growth trajectory. Driven by our commitment to innovative solutions and exceptional customer care, we offer excellent career growth opportunities, particularly as we continue to expand rapidly. We are now launching our new product, Parcelhero Pro, for DTC e-commerce merchants across the UK and the USA. This cutting-edge platform will empower retailers to streamline their shipping and fulfilment operations. Our remote-first culture is collaborative and innovative, where every voice is heard, and we encourage initiative, adaptability, and ownership. If you're a dynamic and ambitious individual seeking a forward-thinking team, Parcelhero is the ideal fit. Our Core Values: Committed to Quality | Create Amazing Experiences | Putting People First | Welcome Feedback | Inform, Educate, Innovate | Work Hard, Play Hard About the Role This is a broad, execution-heavy content role for a small, fast-moving marketing team. You will own the full content output for Parcelhero Group: website copy, blog, ebooks, social media, and review platform management. You will also be the primary owner and operator of our CMS, Storyblok, responsible for publishing, maintaining, and expanding content across four current websites and a growing portfolio of multi-tenant sites across the UK, USA, Germany, France, and the Netherlands. This is not a single-channel role. You will write, publish, manage, and optimise across every content touchpoint the marketing team owns. You will use Claude as your primary AI writing tool and are expected to use it actively to produce volume and quality that a single person in a lean team needs to deliver. If you are looking for a role focused exclusively on social media or exclusively
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