IFS

Information Technology And Services

ContentManager

Colombo, Western Province, Sri Lanka FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Content Manager at IFS. Skills: Content Governance, Content Maintenance, Content Readiness, Content Taxonomy, Tagging, and Organization, Quality Control and Compliance, Responsive Proposal Builder Expert, Template and Styling Expert, Metrics, Reporting, and Continuous Improvement. Keeps the Responsive content library and presales materials consistent, up-to-date, and aligned with product information. Manages governance with product owners, ensuring messaging stays accurate and standardized acros”

What You'll Achieve.

improve messaging discipline; speed up the onboarding of new products and services; ensure content stays current and consistent; ensure new products and services are properly onboard; adhere to established best practices; structured, tagged, and maintained for easy discovery and reuse; content is maintained in a way that both people and AI systems can rely on; ensure updates are completed and standards are followed; ensure product‑related content remains accurate through releases, enhancements, and new product introductions; ensure all language aligns with IFS positioning, value propositions, and presales standards; ensure alignment between SharePoint repositories and Responsive Content Library; ensure all nominated content meets quality, accuracy, and branding standards before inclusion in the Responsive Content Library; ensure every new product/service follows the established content standards; ensure proper approvals; integrate new material into Presales Standard Content and the Responsive Content library; ensure all such content is consistently structured, current, and aligned with approved messaging; enforce and maintain tagging conventions, naming standards, categorization hierarchies, and version control; ensure all collateral (documents, diagrams, playbooks) is uploaded, tagged, and searchable; Audit content regularly for accuracy, relevance, branding, spelling/grammar, and legal/compliance alignment; Remove outdated or duplicate information; ensure they are current, high‑quality, and aligned with IFS messaging; reflect the most accurate brand, legal, and product standards; report on time savings and quality improvements; reduce cycle time and increase response quality

Industry & Context.

Information Technology And Services
Problems you'll solve

identifies gaps; identifies areas where presales content standardization can reduce cycle time and increase response quality

What They're Looking For.

Must Have

Experience in governance of product‑related content and cross‑team alignment, Ability to work confidently with content owners and SMEs, driving follow-through on agreed actions and timelines, Comfortable enforcing standards and maintaining structured review cadences

Nice to Have

Experience with Responsive and/or content management systems

What You'll Do.

Keeps the Responsive content library and presales materials consistent

and aligned with product information

Manages governance with product owners

ensuring messaging stays accurate and standardized across all presales content

Governs and maintains the structure

and lifecycle of commercial content across global go-to-market teams

Enforces governance processes to ensure content not only stays current and consistent

but that new products and services are properly onboard

adhere to established best practices

and maintained for easy discovery and reuse

Drives review cadences

and works persistently with content owners to ensure updates are completed and standards are followed

Leads structured review cycles with product owners to validate all content at regular intervals

Creates a structured review cadence to ensure product‑related content remains accurate through releases

and new product introductions

Ensures all language aligns with IFS positioning

and presales standards

and maintains reusable (Presales Standard Content

and Legal) collateral to ensure alignment between SharePoint repositories and Responsive Content Library

and approves content nominations submitted by Subject Matter Experts

including proposed updates to existing Q&A pairs and requests to add new collateral

Facilitates SME collaboration

maintains version control

and upholds governance standards for all approved additions and changes

Partners with product owners

and presales leadership to ensure every new product/service follows the established content standards

Facilitates content creation

ensures proper approvals

and integrates new material into Presales Standard Content and the Responsive Content library

Ensures all such content is consistently structured

and aligned with approved messaging

Enforces and maintains tagging conventions

categorization hierarchies

Ensures all collateral (documents

playbooks) is uploaded

Audits content regularly for accuracy

and legal/compliance alignment

Removes outdated or duplicate information

Manages proposal templates

modular proposal sections

and standard narratives to ensure they are current

and aligned with IFS messaging

Governs template quality and compliance so all generated proposals reflect the most accurate brand

and product standards

Tracks usage of content items

improves high‑impact assets

and reports on time savings and quality improvements

Identifies areas where presales content standardization can reduce cycle time and increase response quality

How You'll Work.

Team & Collaboration

Manages governance with product owners; Partner with product owners, product marketing, and presales leadership; Facilitate SME collaboration; Coordinate with marketing, GCS, and other content-owning teams; Training contributors and enforcing process/standards

Process & Methodology

Manage governance, Manage proposal templates, Manage content nominations

Full Job Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS The Content Manager keeps the Responsive content library and presales materials consistent, up-to-date, and aligned with product informa

Free ATS check

Applying for this Content Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about IFS?

Real rants from real employees. Read before you apply.

Read Company Rants →