IFS

Information Technology And Services

ContentManager

Colombo, Western Province, Sri Lanka FULL TIME
The Brief

“Content Manager at IFS. Skills: Content Governance, Content Maintenance, Content Taxonomy, Tagging, Organization, Quality Control, Compliance, Responsive Proposal Builder, Template and Styling. Keeping the Responsive content library and presales materials consistent, up-to-date, and aligned with product information. Managing governance with product owners to ensure messaging stays accurate and standardized”

What You'll Achieve.

Improve messaging discipline; Speed up the onboarding of new products and services; Ensure content stays current and consistent; Ensure new products and services are properly onboarded; Adhere to established best practices; Structure, tag, and maintain content for easy discovery and reuse; Ensure content is maintained in a way that both people and AI systems can rely on; Ensure updates are completed and standards are followed; Ensure all content aligns with IFS positioning, value propositions, and presales standards; Ensure alignment between SharePoint repositories and Responsive Content Library; Ensure all nominated content meets quality, accuracy, and branding standards; Ensure every new product/service follows the established content standards; Ensure all such content is consistently structured, current, and aligned with approved messaging; Ensure all collateral is uploaded, tagged, and searchable; Remove outdated or duplicate information; Ensure proposal templates, modular proposal sections, and standard narratives are current, high-quality, and aligned with IFS messaging; Ensure all generated proposals reflect the most accurate brand, legal, and product standards; Report on time savings and quality improvements; Reduce cycle time and increase response quality

Industry & Context.

Information Technology And Services
Problems you'll solve

Analytical eye for detail, able to identify inconsistencies in content structure, taxonomy, and messaging

What They're Looking For.

Must Have

Experience in governance of product‑related content and cross‑team alignment, Comfortable working with structured data (e. g. , Excel or similar tools) to manage tagging, taxonomy alignment, and bulk content imports into content management systems, High attention to detail with process discipline, Ability to work confidently with content owners and SMEs, driving follow-through on agreed actions and timelines, Comfortable enforcing standards and maintaining structured review cadences

Nice to Have

Experience with Responsive and/or content management systems

What You'll Do.

Keeping the Responsive content library and presales materials consistent

and aligned with product information

Managing governance with product owners to ensure messaging stays accurate and standardized

Governing and maintaining the structure

and lifecycle of commercial content

Enforcing governance processes to ensure content is current

and properly onboarded

Driving review cadences

and working with content owners to ensure updates are completed and standards are followed

Leading structured review cycles with product owners

Creating a structured review cadence

Ensuring all language aligns with IFS positioning

and presales standards

and maintaining reusable collateral

and approving content nominations

Facilitating SME collaboration

Maintaining version control

Upholding governance standards

Partnering with product owners

and presales leadership to ensure new products/services follow content standards

Facilitating content creation

Ensuring proper approvals

Integrating new material into Presales Standard Content and the Responsive Content library

Enforcing and maintaining tagging conventions

categorization hierarchies

Ensuring all collateral is uploaded

Auditing content regularly for accuracy

and legal/compliance alignment

Removing outdated or duplicate information

Managing proposal templates

modular proposal sections

and standard narratives

Governing template quality and compliance

Tracking usage of content items

Improving high-impact assets

Reporting on time savings and quality improvements

Identifying areas where presales content standardization can reduce cycle time and increase response quality

Leading review sessions with product owners to validate content updates

Coordinating updates to product overviews

and standard presales collateral

Adding updated content and collateral to Responsive and applying correct taxonomy

Coordinating with marketing

and other content-owning teams

and content hygiene sessions

Training contributors and enforcing process/standards

Monitoring dashboards and reports of content usage identifying gaps

How You'll Work.

Team & Collaboration

Managing governance with product owners; Partnering with product owners, product marketing, and presales leadership; Facilitating SME collaboration; Coordinating with marketing, GCS, and other content-owning teams; Training contributors

Free ATS check

Applying for this Content Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about IFS?

Real rants from real employees. Read before you apply.

Read Company Rants →