Tide
Fintech
ContentManagementManager
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“Content Management Manager at Tide. Skills: Content creation, Member education, French market. Lead content creation. Develop educational content”
What You'll Achieve.
Increase self-service; Drive reduction of support contact volumes
Industry & Context.
Data-driven decisions
What They're Looking For.
Must Have
4+ years content or marketing role, Native or bilingual French, Professional fluency in English, Deep experience French SME/TPE/Auto-entrepreneur market
Nice to Have
Experience in Fintech, Understanding of French banking/neobanking
What You'll Do.
Lead content creation
Develop educational content
Refine French-language blogs
Create compelling content
Create marketing materials
Increase self-service
Promote feature awareness
Create educational content for fraud reduction
Help members reduce financial crime
Educate members on products
Educate members on self-service
Coordinate activity between hubs
Build operating structure for social media
React to members on social platforms
Respond to members on social platforms
Engage with members on social platforms
Upgrade tone of voice
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Work with designers; Work with social media team; Bridge operational teams; Bridge marketing teams; Bridge PR teams; Coordinate international hubs
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management
Full Job Description
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: As the Content Manager, Member Education (France), you will lead the creation, development, and refinement of our French-language bBlogs, FAQs, and educational content (written, audio, video, infographics, etc.). You are an expert at creating compelling content that makes a positive and demonstrable impact. With excellent verbal and written communication skills in French, you possess proven project management and relationship-building abilities. You thrive on autonomy, are passionate about understanding the specific challenges faced by French entrepreneurs, and create educational content that addresses these issues head-on. You will be the voice of our French members, ensuring w
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