LawDepot
Legal
ContentImplementationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Content Implementation Specialist at LawDepot. Skills: Content implementation, Product development, User experience design. Build document templates. Publish document templates”
What You'll Achieve.
Improve customer experience; Expand document offerings; Maintain consistency; Maintain quality; Identify improvement opportunities
Industry & Context.
Troubleshoot CMS platforms; Logical thinking; Structured reasoning; Identify opportunities; Propose improvements; Suggest new ideas
What They're Looking For.
Must Have
Post-secondary education, Ability to learn CMS platforms, Logical thinking skills, Ability to identify opportunities, Self-motivated, Ability to work independently, Ability to work as part of a team, Excellent written communication skills, Excellent verbal communication skills, Ability to identify business objectives, Ability to prioritize business objectives
Nice to Have
Experience with coding, Web design experience, Understanding of conversion optimization, Understanding of consumer psychology, Understanding of online marketing
What You'll Do.
Build document templates
Publish document templates
Write questionnaire content
Edit questionnaire content
Improve customer experience
Assess viability of ideas
Assess viability of features
Expand document offerings
Prepare feature requests
Track project progress
Make changes to scope
Collaborate with Legal
Collaborate with Research
Collaborate with Design
Collaborate with Development
Analyze product performance
Analyze sales performance
Identify improvement opportunities
Develop best practices
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Collaborate with Legal; Collaborate with Research; Collaborate with Design; Collaborate with Development; Collaborate with QA
Communication Scope
Written communication; Verbal communication; Feature requests
Process & Methodology
Project plans, Track progress, Manage scope
Full Job Description
Company Profile: Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey! Position Overview: LawDepot is currently expanding and looking to recruit a Content Implementation Specialist in Edmonton, Alberta. In this role, you will play a hands-on part in building and launching interactive web products using our internal Content Management Systems (CMS). From creating document templates to refining questionnaires and publishing updates, you will help ensure our products are intuitive, high quality, and easy to use. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid. Primary Responsibilities: - Build and publish document templates using multiple low-code or no-code Content Management System (CMS) platforms - Write and edit questionnaire content to create clear, intuitive user experiences - Conduct research and user testing to improve the customer experience - Assess the viability of new product ideas and features to expand document offerings - Prepare clear and actionable feature requests for the Development team - Create and manage project plans, track progress, and make changes to the project scope when needed - Perform peer reviews to maintain consistency and quality across products - Collaborate with our Legal, Research, Design, Development, and QA departments to create powerful documents - Ana
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