Metsä Group
forest industry
ContactCenter&TravelExpenseAssistantwithSwedish
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Contact Center & Travel Expense Assistant with Swedish at Metsä Group. Skills: Swedish, English, customer service, accounts payable. Support daily operations related to payments for supplier invoices. Answer questions from employees and suppliers (e. g. payment status, clarifications)”
What You'll Achieve.
deliver high-quality service to our internal customers and suppliers; ensuring accurate and timely handling of financial and travel expense matters
Industry & Context.
problem-solving
What They're Looking For.
Must Have
Fluent Swedish and English (spoken and written)
Nice to Have
German language skills are an asset, Previous experience in customer service or accounts payable is an advantage
What You'll Do.
Support daily operations related to payments for supplier invoices
Answer questions from employees and suppliers (e. g. payment status
Check and process employee travel and expense claims according to company policies
Identify improvement opportunities and take part in making our processes better
How You'll Work.
Team & Collaboration
Cooperate with colleagues from the Accounts Payable team and other departments; Openness to teamwork and cooperation; A collaborative team player attitude
Communication Scope
good communication skills
Full Job Description
**Group Services** Metsä Group is a successful forest industry group with roots in the Finnish forest - Our parent company is a cooperative of over 90,000 forest owners. Metsä Group’s **Group Services** employ some 1,000 professionals in finance, IT, sourcing and logistics, HR, technology, business process development, communications, law, and many other fields. Their task is to support Metsä Group and its Business Areas in implementing their strategy. Our specialists’ independent work is supported by a strongly networked workplace community. We welcome people from diverse backgrounds and different stages of life. Metsä has space and opportunities for many kinds of talent, regardless of age, gender, ethnic background, sexual orientation, disability or other characteristics – Metsä is for all. Read more: [metsagroup.com/metsaforall](http://metsagroup.com/metsaforall). **This recruitment is carried out anonymously.** Are you looking for a role where you can use your language skills, support people, and grow in an international environment? Metsä Group Financial Shared Service Center (SSC) in Gdańsk is looking for a **Contact Center & Travel Expense Assistant with Swedish **to join our **dynamic and supportive team**. You will work in an international, energetic, and diverse environment where learning, collaboration, and continuous improvement are part of everyday work. If you enjoy helping others, taking ownership, and developing your skills – we’d love to hear from you! **What will you get to do?** As a Contact Center & Travel Expense Assistant, you will deliver high-quality service to our internal customers and suppliers, ensuring accurate and timely handling of financial and travel expense matters. **Your key responsibilities will include:** * Support daily operations related to payments for supplier invoices * Answer questions from employees and suppliers (e.g. payment status, clarifications) * Check and process employee travel and expense claims according to com
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