M&T Bank

Finance

ConsumerLendingAssociateII

$0–0k Buffalo, New York, United States; Bridgeport, Connecticut, United States; Wilmington, Delaware, United States; Baltimore, Maryland, United States; Washington, District of Columbia, United States; New York, New York, United States FULL TIME Remote Friendly
The Brief

“Consumer Lending Associate II at M&T Bank. Skills: credit processing support, consumer credit, indirect dealer applications, risk and regulatory standards. Work with internal departments as well as external customers and third-party vendors to obtain credit related documentation or obtain necessary information needed to complete an application i. e.: Verification of Employment, IRS transcripts, title search, appraisal, bank statements, etc.. Maintain an understanding of multiple systems business”

Industry & Context.

Finance
Problems you'll solve

Identify risk-related issues needing escalation to management.

What They're Looking For.

Must Have

Associates degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience

Nice to Have

Customer service experience

What You'll Do.

Work with internal departments as well as external customers and third-party vendors to obtain credit related documentation or obtain necessary information needed to complete an application i. e.: Verification of Employment

Maintain an understanding of multiple systems businesses and product lines to support activities completed.

Provide coverage for processing items via shared email boxes related to application and subordination related documentation.

Review departmental procedures and update as needed.

Understand and adhere to the Company’s risk and regulatory standards

policies and controls in accordance with the Company’s Risk Appetite.

Identify risk-related issues needing escalation to management.

Maintain M&T internal control standards

including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

How You'll Work.

Team & Collaboration

Work with internal departments as well as external customers and third-party vendors; Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, telephone contact center, and co-workers

Communication Scope

Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, telephone contact center, and co-workers

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