M&T Bank
Finance
ConsumerLendingAssociateII
“Consumer Lending Associate II at M&T Bank. Skills: credit processing support, consumer credit, indirect dealer applications, risk and regulatory standards. Provides credit processing support on Consumer Loan applications to customers, branches, dealerships, third-party vendors from application entry through decision, including directives to ensure Bank regulatory compliance.. Works to ensure customer documentation is received and saved to the electronic customer file.”
Industry & Context.
Identify risk-related issues needing escalation to management
What They're Looking For.
Must Have
Associates degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience
Nice to Have
Customer service experience
What You'll Do.
Provides credit processing support on Consumer Loan applications to customers
third-party vendors from application entry through decision
including directives to ensure Bank regulatory compliance.
Works to ensure customer documentation is received and saved to the electronic customer file.
Work with internal departments as well as external customers and third-party vendors to obtain credit related documentation or obtain necessary information needed to complete an application i. e.: Verification of Employment
Maintain effective communication with all necessary parties involved in a new loan application
telephone contact center
and co-workers to ensure a seamless and positive application experience.
Provide routine credit processing support and answer questions on requested documentation for direct consumer credit and Indirect dealer applications to internal and external customers.
Review customer documents.
Responsible for notating the receipt of each document
indexing and adding to the electronic file.
Maintain an understanding of multiple systems businesses and product lines to support activities completed.
Provide coverage for processing items via shared email boxes related to application and subordination related documentation.
Review departmental procedures and update as needed.
Understand and adhere to the Company’s risk and regulatory standards
policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards
including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
How You'll Work.
Team & Collaboration
Work with internal departments as well as external customers and third-party vendors; Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, telephone contact center, and co-workers
Communication Scope
Maintain effective communication with all necessary parties involved in a new loan application
Applying for this Consumer Lending Associate II role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about M&T Bank?
Real rants from real employees. Read before you apply.