NEXTON
Telecommunications
ConsultantMOACiscoUCCEH/F
“Consultant MOA Cisco UCCE H/F at NEXTON. Skills: Cisco UCCE, Business Analysis, Call Routing. Gather business needs. Formalize business needs”
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
Minimum 3 years experience, Master's degree, Cisco UCCE expertise, Network/SI flow knowledge
Nice to Have
Agile methodology expertise, Jira expertise, Confluence expertise, XRAY module expertise
What You'll Do.
Gather business needs
Formalize business needs
Prioritize business needs
Translate needs into specifications
Pilot requirements workshops
Animate requirements workshops
Evaluate project impacts
Evaluate project costs
Evaluate project schedules
Propose call distribution solutions
Propose call routing solutions
Provide Level 2/3 support
Elaborate test strategies
Execute distribution tests
How You'll Work.
Team & Collaboration
Coordinate diverse profiles; Federate diverse profiles; Animate diverse profiles
Communication Scope
Adapt communication level
Process & Methodology
Agile, Scrum, SAFe
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