Company
ConseillerenPréarrangementsFunéraires|SalesProfessionalInsidesales
“Conseiller en Préarrangements Funéraires | Sales Professional - Inside sales. Skills: Sales, Client relations, Lead generation. Build and grow networks. Generate recommendations”
Industry & Context.
Work nights and weekends, Good driving record
What They're Looking For.
Must Have
High school education or equivalent, 1-2 years of college or equivalent experience, Current state/province issued driver’s license, Acceptable driving record, Funeral Directors License if required, Sales experience or one to two years industry experience or equivalent education
Nice to Have
Previous experience with CRM systems is a plus
What You'll Do.
Build and grow networks
Generate recommendations
Prospect 4 hours daily
Approach families at events
Attend group seminars
Obtain referrals from families served
Follow up with families after service
Network and build community relationships
Explain and present Personal Planning Guide
Maintain and track activity levels
Remain flexible with schedule
Establish and maintain business relationships
Connect with families
Resolve family concerns
Respond to client inquiries
Support families in grief
Communicate honestly with families
Show genuine concern for families
Understand unique family needs
Offer solutions providing value
Stay in touch with families
Ensure client satisfaction
Prepare for appointments
Perform procedures professionally
Provide service beyond expectations
Build trust-based relationships
Earn the right to ask for referrals
Educate on pre-planning benefits
Build relationships with staff
Work cooperatively with staff
Collaborate with funeral directors
Collaborate with location managers
Provide seamless service
Provide high quality service
Represent continuous link from services
Review previous services
Prepare to support current needs
Set arrangement continuation visits
Share family concerns with team
How You'll Work.
Team & Collaboration
Works cooperatively with staff; Collaborates with funeral directors; Collaborates with location managers; Acts as one team
Communication Scope
Presentations
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