Company
Conseillerauxfamilles|FuneralArranger
Neural analysis suggests this role is
optimal for Mid candidates.
“Conseiller aux familles | Funeral Arranger. Skills: Funeral services, Customer service, Arranging funeral rites, Coordinating parking, Driving funeral vehicles, Assisting at services, Delivering keepsakes, Office duties, Vehicle and facility maintenance, Inventory management, Client family support. Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies. Confirms authorization to proceed with the service arrangements”
Industry & Context.
Problem solving skills
Requires a valid driver's license and acceptable driving record, Requires ability to drive funeral vehicles, Requires ability to set up and remove chairs, Requires ability to assist with maintenance of vehicles, facility and property, Requires ability to receive and inventory caskets and supplies, Requires ability to offer refreshments, Work is primarily indoors, Standard work attire required, Continuous sitting for several hours per day, up to 6 hours per day, Frequently climbing stairs to access buildings, Physical effort requiring manual dexterity, including use of documents, calculators, computers and the telephone, Work beyond 'normal' hours as needed, Minimum travel required
What They're Looking For.
Must Have
Minimum of 3 years related experience as a Funeral Assistant, Current state/province issued driver’s license with an acceptable driving record
What You'll Do.
conducts and directs bereavement rites
including funeral and memorial ceremonies
Confirms authorization to proceed with the service arrangements
Ensures client families are informed of special recognition/services available for veterans
Assists with funeral services by coordinating the parking of cars
driving funeral vehicles
assisting at chapel and church services and at the delivering flowers
photos and other personal keepsakes or mementos of client families
and sets up and removes chairs
Provides aftercare including delivery of stationery; information on insurance
health benefits and pension
pre-arrangements for next of kin
Ensures potential pre-need referrals are shared with Family Service Counselors
Ensures adherence to all applicable professional
state/provincial and federal licensing authorities
rules and regulations
Prepares and accurately completes documents and online entries related to services
Assists with general office duties including answering phones and preparing reports
Assist with the maintenance of vehicles
the facility and property
Receives caskets and other funeral home supplies as well as place into inventory
Ensures refreshments are available
How You'll Work.
Communication Scope
Good communication skills
Full Job Description
Our associates celebrate lives. We celebrate our associates. Être au service des familles clients pendant les funérailles, l’exposition et l’enterrement. Assister à la mise en œuvre des choix des familles ou des représentants légaux concernant les funérailles, la disposition finale du corps et la commémoration de l’individu. Fournir un service client exemplaire dans tous les aspects de l’aide aux familles clients après le décès d'une personne aimée. S’assurer que les besoins du client sont remplis directement ou par des personnes adéquatement ce \-------------------------------------------------------------------------------------------------------------------------- Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals. **RESPONSABILITÉS DU POSTE** **** * Organiser et diriger les rites funéraires, incluant les funérailles et les cérémonies de commémoration de façon professionnelle et organisée, avec empathie, en accord avec les politiques et procédures de l’Entreprise. * Confirmer l’autorisation d’exécuter les arrangements du service funéraire. * S’assurer que les familles clients connaissent les services particuliers offerts pour les vétérans et qu’ils sont exécutés comme demandé. * Aider lors des services funéraires : coordonner le stationnement de véhicule, guider les invités, conduire les véhicules funéraires, assister à la chapelle, aux services religieux et au cimetière, livrer des fleurs, des cercueils, des urnes, des photos et autres souvenirs des familles clientes, et aussi, installer et replacer les chaises. * En absence du conseiller en préarrangements funéraires, fournir l
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