Four Seasons
Hospitality
ConferenceServicesManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Conference Services Manager at Four Seasons. Skills: Event planning, Client relationship management, Commercial acumen. Planning and delivery of conferences, meetings, and social events. Serving as the primary point of contact for clients”
What You'll Achieve.
Deliver flawless execution at the highest level; Enhance guest experience; Maximize revenue; Foster learning, accountability, and professional growth within the team
Industry & Context.
Right to Work in the UK
What They're Looking For.
Must Have
A background in conference services, events planning, or group management within a luxury hospitality environment, Confidence managing multiple programmes at different stages of planning with high attention to detail, Proven ability to build rapport and trust with high expectation clients, Commercially minded, with experience identifying and converting upsell opportunities, understanding of contracts, billing processes, and commercial terms, Previous exposure to Food and Beverage operations, ideally Banquet Operations, Highly organised, with a disciplined approach to systems, forecasting, and record keeping, Natural leadership style, with the ability to support and develop junior team members, Flexibility to work occasional weekends where business requires
What You'll Do.
Planning and delivery of conferences
Serving as the primary point of contact for clients
Managing all event details
Balancing client care with commercial awareness
Identifying opportunities to enhance guest experience and maximize revenue
Leading and supporting the Conference Services Executive
Owning the full event planning journey
Building long term relationships with clients and meeting planners
Proposing and converting upselling opportunities
Acting as the central liaison for all event elements
Ensuring accurate management of all contractual terms
Maximizing function space utilisation
Conducting site inspections and property tours
Maintaining up to date and accurate forecasts and records
Communicating all group and event requirements clearly to internal departments
Overseeing corporate and social events
Following up with clients
and developing the Conference Services Executive
How You'll Work.
Team & Collaboration
Working closely with Sales, Banquet Operations, and wider hotel teams; Communicating all group and event requirements clearly to internal departments
Process & Methodology
Managing multiple programmes at different stages of planning
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights. ## Conference Services Manager Four Seasons Hotel London at Park Lane At Four Seasons, we believe exceptional events are created through trust, partnership, and thoughtful attention to detail. Our teams are driven by pride in their craft and a genuine desire to create experiences our guests and clients will remember. Four Seasons Hotel London at Park Lane is seeking an experienced Conference Services Manager to lead our Catering and Events Services function and act as a key ambassador between our clients and the hotel. This is an influential role for a confident, commercially minded professional who thrives on ownership, collaboration, and delivering
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