Convene

Conference&EventsAssistant

London, United Kingdom
The Brief

“Conference & Events Assistant at Convene. Skills: Client Support, Hospitality, Events Management. Provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. Interact with clients and ensure they have a great experience”

What You'll Achieve.

Ensure clients have a great experience at Convene; Exceeding the expectations of our clients

Industry & Context.

Eligibility Requirements

All candidates must currently reside in the UK and be able to work in the UK without sponsorship., Flexible Hours, Mostly Monday–Friday shifts, Usually have Christmas off, Weekend work as required, Ability to move, carry, push, pull, and place objects up to 25 pounds without assistance, Ability to reach overhead and below the knees, Ability to stand, sit, and walk for an extended period of time

What They're Looking For.

Must Have

Basic knowledge of food and beverage, Proven excellent communication and interpersonal skills, Proven good organisational skills, Must be highly motivated and ready to lead other team members, Proficient in multitasking, Ability to move, carry, push, pull, and place objects up to 25 pounds without assistance, Ability to reach overhead and below the knees, Ability to stand, sit, and walk for an extended period of time

Nice to Have

A food Hygiene or Food Handling Certificate preferred, Flexible and long hours sometimes required

What You'll Do.

Provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services

Interact with clients and ensure they have a great experience

Greet all clients with enthusiasm and friendliness

Maintain a warm and friendly demeanor at all times

Provide world-class service

in accordance with our Brand Standards

and breakdown food and beverage stations

Accommodate special client needs and last-minute requests

Develop relationships with clients

Accurately answer client questions about culinary and our spaces in a friendly manner

and execute Program Execution Orders

Follow checklists and Standard Operating Procedures

Set up and breakdown conference rooms and refresh rooms as needed

Perform facility maintenance

and well-stocked work areas

and proper food handling

Have full knowledge of menus

and other pertinent information

and closing duties in accordance with company standards

Perform cleaning duties including: wiping down tables and chairs

polishing glass and silverware

Attend staff briefings and company events

including the company away day

Be available for weekend work as required

Undertake any reasonable ad hoc duties requested by the venue team

How You'll Work.

Team & Collaboration

Work in partnership with the Culinary, Production, and Technology teams to ensure we are exceeding the expectations of our clients; Ready to work with others; Maintain professional working relationships with the team

Communication Scope

Excellent communication and interpersonal skills

Free ATS check

Applying for this Conference & Events Assistant role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Convene?

Real rants from real employees. Read before you apply.

Read Company Rants →