Four Seasons
Concierge(Temporary)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Concierge (Temporary) at Four Seasons. Skills: Guest requests, Customer satisfaction, Local area knowledge. Take care of guest requests. Assess guest needs”
What You'll Achieve.
Maximum customer satisfaction
Industry & Context.
Problem solving skills
Flexibility to work early mornings, evenings, weekends and holidays, Temporary assignment
What They're Looking For.
Must Have
Fluent in English, both verbal and written, Extensive & thorough knowledge of local area, Excellent communication and organization skills, Previous customer experience, Ability to work effectively under pressure, Service Passion, Attention to detail, Problem solving skills, Legal work authorization in the United States
Nice to Have
Japanese language skills
What You'll Do.
Take care of guest requests
Add personal recommendations
Achieve maximum customer satisfaction
Store and retrieve guest luggage
Process guest correspondence
Stay knowledgeable about activities
Establish contacts with vendors
How You'll Work.
Team & Collaboration
Willing to accept assignments on as need basis, in order to promote team work
Communication Scope
Excellent communication skills
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre. Four Seasons Resort O’ahu at Ko Olina is looking for a**Temporary Full Time Concierge** who has a passion for excellence and the spirit of aloha. The **Concierge** reports to the Director of Guest Exeperience and is responsible for taking care of a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. We are looking for an en
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