Senior Lifestyle
Healthcare
ConciergePart-time
Neural analysis suggests this role is
optimal for entry candidates.
“Concierge Part-time at Senior Lifestyle. Greet residents and provide general assistance. Answer telephone calls”
Industry & Context.
What They're Looking For.
Must Have
Communicate clearly and effectively in English, Highly proficient computer skills, Ability to work as a part of a team, Handle multiple tasks efficiently, Ability to make independent decisions, Maintain a positive and friendly demeanor
Nice to Have
Three (3) months of related experience
What You'll Do.
Greet residents and provide general assistance
Answer telephone calls
Monitor surveillance cameras
Monitor life safety systems
Monitor building alarms
Investigate any unusual activity
Process reports for work orders
Process reports for incidents
Process reports for concerns
Deliver or hold packages
Maintain the sign in/out log
Assist other departments with administrative functions
Ensure resident/family employee concerns receive timely response
Follow up on resident/family employee concerns
Provide a high level of customer satisfaction
Maintain a positive and professional demeanor
Full Job Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community. * Greet residents and provide general assistance to visitors, prospective residents, and families. * Answer telephone calls. * You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. * Process reports for such things as work orders, incidents and concerns. * You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. * Maintain the sign in/out log for the issuance of community keys, and gate passes. * You will assist other departments with administrative functions. * Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. * Maintain a positive and professional demeanor toward all residents, visitors and co-workers. ## Qualifications * Three (3) months of related experience is preferred. * You need to be able to communicate clearly and effectively in English. * You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required. * You are compassionate, professional, kind, engaging, empathetic and helpful. * You have the ability to work as a part of a team and handle multiple tasks efficiently. * You possess the ability to make independent decisions when circumstances warrant such action. * You can maintain a positive and friendly demeanor toward the residents and your co-workers. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, l
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