CONCIERGE
CONCIERGEPARTTIME
“CONCIERGE - PART-TIME at CONCIERGE. Skills: Account maintenance, Member engagement, Guest engagement, Sales. Operate as first point of contact for members. Exemplify a hospitality mindset”
What You'll Achieve.
Create customized succession plan
Industry & Context.
Problem solving; Service recovery
Able to stand for 4 hours at a time
What They're Looking For.
Must Have
High School graduate or equivalent, 1-2 years of experience in customer service or sales, Skilled at multi-tasking, Delivering high quality customer service, Service recovery, Verbal communication, Comfortable working in a fast-paced environment, Able to stand for 4 hours at a time, Demonstrate a friendly and outgoing demeanor
Nice to Have
Bachelor’s Degree in Hospitality
What You'll Do.
Operate as first point of contact for members
Exemplify a hospitality mindset
Build relationships with members and guests
Create extraordinary experiences
Receive inbound phone calls
Conduct outbound outreach with members and guests
Maintain updated knowledge of club programming
Educate members and guests
Assist members with account maintenance
changes and transactions
Serve as key point of contact for new
Serve as key point of contact for member
Engage in problem solving for member questions and
Engage in service recovery for member questions and
How You'll Work.
Communication Scope
Verbal communication
Applying for this CONCIERGE - PART-TIME role?
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