Four Seasons
Hospitality
ConciergeIntern
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Concierge Intern at Four Seasons. Skills: Guest relations, Concierge services. Handle guest interactions. Accommodate special requests”
What You'll Achieve.
Elevating guest experience; Ensuring seamless stay; Ensuring memorable stay
Industry & Context.
What They're Looking For.
Must Have
Reading proficiency in Italian, Writing proficiency in Italian, Oral proficiency in Italian, Reading proficiency in English, Writing proficiency in English, Oral proficiency in English, Valid legal authorization to work in Italy
What You'll Do.
Handle guest interactions
Accommodate special requests
Assist customers with inquiries
Inform management of complaints
Answer internal calls
Answer external calls
Direct calls appropriately
Assist with Front Office tasks
How You'll Work.
Team & Collaboration
Concierge team
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. **About the role** Four Seasons Hotel Firenze is seeking an enthusiastic Concierge Intern to join the Team, starting from September 2026 for six months. The Concierge Intern supports the team in anticipating and fulfilling a diverse range of guest requests. In collaboration with our Concierge team, this role is committed to elevating the guest experience, ensuring each stay is both seamless and memorable. **What you will do** Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Assist
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