WRMC, Inc.

multifamily and HOA management

Concierge

Austin, Texas, United States FULL TIME
The Brief

“Concierge at WRMC, Inc.. Skills: Concierge, hospitality, customer service. greet residents, guests, and vendors. manage building access”

What You'll Achieve.

delivering exceptional service; maintaining high standards; creating welcoming communities; delivering elevated resident experiences; ensuring privacy, professionalism, and exceptional service at all times

Industry & Context.

multifamily and HOA management
Problems you'll solve

solution-oriented mindset

Eligibility Requirements

Availability to work 5 days of the week, including weekends, Flexibility to work varying schedules, including weekends and holidays

What They're Looking For.

Must Have

High school diploma or equivalent required

Nice to Have

Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred, customer service and hospitality knowledge, ideally in a luxury environment, Minimum 2 years of experience in concierge, hospitality, or customer service in luxury residential or hotel settings preferred

What You'll Do.

manage building access

serve as a trusted point of contact for daily needs

professional service to residents

Manage building access and guest/vendor check-ins

Assist residents with questions

and coordination of authorized vendor access

Maintain confidentiality and uphold resident privacy at all times

Respond effectively to resident concerns and emergency situations

escalating when needed

and deliveries accurately in BuildingLink

Contribute ideas to enhance services and improve the resident experience

Support resident relations through timely follow-up and issue resolution

How You'll Work.

Communication Scope

Excellent communication and interpersonal skills

Free ATS check

Applying for this Concierge role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about WRMC, Inc.?

Real rants from real employees. Read before you apply.

Read Company Rants →