Concierge

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community. Salary Starting at $16.60 per hour (PRN Hours) 3pm-11pm and 11pm -7am * Greet residents and provide general assistance to visitors, prospective residents, and families. * Answer telephone calls. * You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. * Process reports for such things as work orders, incidents and concerns. * You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. * Maintain the sign in/out log for the issuance of community keys, and gate passes. * You will assist other departments with administrative functions. * Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. * Maintain a positive and professional demeanor toward all residents, visitors and co-workers. ## Qualifications * Three (3) months of related experience is preferred. * You need to be able to communicate clearly and effectively in English. * You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required. * You are compassionate, professional, kind, engaging, empathetic and helpful. * You have the ability to work as a part of a team and handle multiple tasks efficiently. * You possess the ability to make independent decisions when circumstances warrant such action. * You can maintain a positive and friendly demeanor toward the residents and your co-workers. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including