Jll
Concierge
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Concierge at Jll. Skills: Customer service, Facility administration, Office support. Answer incoming calls. Direct calls to appropriate associates”
Industry & Context.
Authorized to work in US without sponsorship, Core business hours: 8:00am-5:00pm, Occasionally 9am-6:00pm
What They're Looking For.
Must Have
1+ years facility/property administration experience, High School Diploma or equivalent, Ability to lift files, open filing cabinets and bend or stand as necessary
Nice to Have
Some college in business, hospitality, or property management, Fluent in Spanish/English both verbal and written
What You'll Do.
Answer incoming calls
Direct calls to appropriate associates
Manage flow of correspondence
Perform additional clerical duties
Create a positive first impression
Provide necessary information
Provide security badges for visitors and employees
Answer all calls in a timely manner
Transfer calls to respective departments and individuals
Manage and direct mail and couriers
Coordinate pick-up and delivery
Confirm delivery/receipt
Resolve mail related issues
Participate in Facility programs
Continue learning and grow as a professional
Support Facility Manager on clerical matters
Support Facility Coordinator on clerical matters
Respond to basic client enquiries
Respond to general enquiries
Escalate complex queries to appropriate parties
Maintain a clean workspace
Maintain an organized workspace
Maintain a safe workspace
Comply with all policies and procedures
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What your day-to-day will look like:** * The Receptionist provides general office support responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. * Create a positive first impression as you greet customers, guests, and employees. * Provide the necessary information, direction, and assistance. * Provide security badges for visitors and employees. * Be sure all calls are answered in a timely manner, using the Company’s protocol, and transferring them to the respective departments and individuals. * Manage and direct mail and couriers, including coordinating pick-up and delivery, confirming delivery/receipt with appropriate resolving any related issues in a timely manner. * Participate in Facility programs with an expectation to continue learning and grow as a professional. * Support the Facility Manager and Facility Coordinator for JLL on clerical matters. * Respond to basic client and general enquiries and escalate complex queries to the appropriate parties. * Maintain a clean, organized, and safe workspace. * Comply with all the policies and procedures of JLL and client facility. **Required experience and skills:** * **1 + years of proven work experience with facility/property administration experience in the commercial real estate industry** * High School Diploma or equivale
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