Four Seasons
Concierge
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Concierge at Four Seasons. Skills: Guest requests, Guest satisfaction, Whistler activities. Collaborate with guests pre-arrival. Respond to guest requests”
What You'll Achieve.
Achieve maximum customer satisfaction
What They're Looking For.
Must Have
Valid work authorization for Canada
Nice to Have
Background in luxury hotel Front Office, Concierge, or Guest Services, Experience with Opera PMS, Knowledge of Whistler and surrounding areas
What You'll Do.
Collaborate with guests pre-arrival
Respond to guest requests
Send pre-arrival emails
Resolve guest concerns
Engage with guests in person
Coordinate ticketing and reservations
How You'll Work.
Team & Collaboration
Part of a team that balances high service volume
Communication Scope
Written and oral presentation skills; English language proficiency
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comf
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