Four Seasons
Hospitality
Concierge
“Concierge at Four Seasons. Skills: Personalized guest experience, Destination knowledge, Arrangements and bespoke experiences. Deliver personalized guest experience. Assist guests with information and recommendations”
What You'll Achieve.
Creating memorable guest experiences; Upholding Four Seasons standards
Industry & Context.
Problem-solving mindset
Flexibility to work shifts, weekends, and holidays, Legal right to work in Italy
What They're Looking For.
Must Have
1-2 years in Concierge, Front Office, or guest services, Fluency in English
Nice to Have
Experience in luxury hospitality, Additional languages
What You'll Do.
Deliver personalized guest experience
Assist guests with information and recommendations
Create tailored itineraries
Manage reservations and bookings
Liaise with internal departments
Build relationships with local partners
Anticipate guest needs
Handle guest inquiries and requests
Ensure accurate tracking of requests
Maintain Concierge desk
Support service recovery
Foster collaborative environment
How You'll Work.
Team & Collaboration
Liaise with internal departments to coordinate guest requests; Foster a collaborative, service-driven environment within the Front Office team
Communication Scope
Exceptional communication; Interpersonal skills; Relationship-building skills
Applying for this Concierge role?
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