Four Seasons
Hospitality
Concierge
Neural analysis suggests this role is
optimal for Entry candidates.
“Concierge at Four Seasons. Skills: Personalized guest experience, Destination knowledge, Arrangements and bespoke experiences. Deliver personalized guest experience. Assist guests with information and recommendations”
What You'll Achieve.
Creating memorable guest experiences; Upholding Four Seasons standards
Industry & Context.
Problem-solving mindset
Flexibility to work shifts, weekends, and holidays, Legal right to work in Italy
What They're Looking For.
Must Have
1-2 years in Concierge, Front Office, or guest services, Fluency in English
Nice to Have
Experience in luxury hospitality, Additional languages
What You'll Do.
Deliver personalized guest experience
Assist guests with information and recommendations
Create tailored itineraries
Manage reservations and bookings
Liaise with internal departments
Build relationships with local partners
Anticipate guest needs
Handle guest inquiries and requests
Ensure accurate tracking of requests
Maintain Concierge desk
Support service recovery
Foster collaborative environment
How You'll Work.
Team & Collaboration
Liaise with internal departments to coordinate guest requests; Foster a collaborative, service-driven environment within the Front Office team
Communication Scope
Exceptional communication; Interpersonal skills; Relationship-building skills
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli. **About the Role** The Concierge plays a pivotal role in creating memorable guest experiences by providing personalized, knowledgeable, and intuitive service. This position represents the heart of the hotel’s connection to the destination, supporting guests with recommendations, arrangements, and bespoke experiences while consistently upholding Four Seasons standards of luxury, professionalism, and genuine care. **What You Will Do** * Deliver a warm, attentive, and personalized guest experience at all times. * Assist guests with information, recommendations, and arrangements related to dining, transportation, entertainment, cultural exper
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