Four Seasons

Hospitality

Concierge

Milan, Italy FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Concierge at Four Seasons. Respond to guest needs. Add personal recommendations”

Industry & Context.

Hospitality
Eligibility Requirements

Working shifts from Monday to Sunday, Including weekends and holidays

What They're Looking For.

Must Have

Experience in luxury hospitality operations, Excellent interpersonal and relationship-building skills, Exceptional eye for detail, Fluency in Italian, Legal right to work in Italy

Nice to Have

Natural talent for ensuring guests feel at home, Passion for excellence, Delights in curating special experiences and memories

What You'll Do.

Respond to guest needs

Add personal recommendations

Ensure guest satisfaction

Full Job Description

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa. **About the role** We currently have an opportunity for a Concierge to join our iconic Four Seasons Hotel Milano, in Italy! **What you will do** Reporting into the Chief Concierge you will be responsible for responding to a wide variety of guest needs and requests adding your personal recommendations and touches to ensure that our guests receive the highest levels of service excellence. **What you bring** Experience in luxury hospitality operations, a natural talent for ensuring our guests feel at home, have excellent interpersonal and relationship-building skills, and an exceptional eye for detail. We are looking

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