Four Seasons
ConciergeAgent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Concierge Agent at Four Seasons. Skills: Guest relations, Concierge services. Assist guests with information. Offer and arrange car rental”
Industry & Context.
Handle emergencies; Handle guest requests
What They're Looking For.
Must Have
1-2 years hotel/resort experience, Front Office experience, Written English proficiency, Spoken English proficiency, Reading English proficiency, Written French proficiency, Spoken French proficiency, Reading French proficiency, Good city/island knowledge
Nice to Have
Third language proficiency
What You'll Do.
Assist guests with information
Offer and arrange car rental
Arrange airline tickets
Arrange train tickets
Arrange office services
Arrange cultural events
Arrange beauty services
Arrange barber services
Arrange restaurant bookings
Handle guest requests
Fulfill guest requests
Inform guests about hotel
Inform guests about services
Act upon emergency procedures
Work closely with Front Desk
Provide assistance to Front Desk
Maintain Concierge Database
Update Concierge Database
Establish rapport with guests
Inform staff of guest preferences
Inform Front Office of guest preferences
Inform guests about activities
Provide information on activities
Provide ticketing for activities
Provide reservations for activities
Visit new attractions quarterly
Update information on attractions
Ensure restaurant menus are available
Liaise with airport team
Ensure smooth check-ins
Ensure smooth check-outs
How You'll Work.
Team & Collaboration
Work with Front Office; Liaise with airport team; Coordinate with departments
Communication Scope
Guest information; Hotel services
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center. * **_Job Responsibilities_** _General_ * Assis
Applying for this Concierge Agent role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Four Seasons?
Real rants from real employees. Read before you apply.