Cepheid
life sciences, diagnostics and biotechnology
Computer&SustainingPlatformManager
“Computer & Sustaining Platform Manager at Cepheid. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics. Identify, scope, and prioritize sustaining development needs. Serve as primary operations interface and relationship owner”
What You'll Achieve.
make a real difference; turn ideas into impact; make an immediate, measurable impact on a global scale; driving outcomes across functions; driving timely decisions
Industry & Context.
field issues; reliability trends; obsolescence; problem statement; sustaining change; field issue remediation; reliability improvement; cost-down; end‑of‑life component replacement
on-site role
What They're Looking For.
Must Have
Bachelor’s or Master’s degree in Engineering or a related technical discipline, 8+ years of experience in technical program management, operations, supply chain, sustaining engineering, or product development for complex electro‑mechanical systems within a highly regulated industry (medical device, life sciences, diagnostics, aerospace, or similar), experience influencing senior leaders, driving outcomes across functions, Demonstrated ownership of a multi‑program operations development portfolio, executive‑level communication of progress, risks, and mitigation plans, Hands-on experience driving sustaining change from problem statement to implementation, cross‑functional coordination of verification/validation and documentation updates, Proven ability to lead and influence cross‑functional teams without direct authority, act as the primary operations interface, escalation point, and relationship owner to Engineering, Quality, Regulatory, Product Management, Customer Care, and external manufacturing/integration, exceptional written and verbal communication skills
Nice to Have
MBA, Defining service parts / FRU strategy for a large, distributed installed base, Software lifecycle management, image management, or release processes, including cybersecurity updates, New Product Introduction (NPI) or stage gate product development processes, Microsoft Office tools (Excel, PowerPoint, Word) for technical documentation, analysis, and executive communication
What You'll Do.
and prioritize sustaining development needs
Serve as primary operations interface and relationship owner
Define and execute operations development roadmap
Own functional checklists by project stage
Drive cross-functional execution through schedules
Define and maintain repeatable software image build process
Lead service FRU and refurbishment lifecycle
How You'll Work.
Team & Collaboration
interface to key internal partners including Product Management, Engineering, Regulatory, and Customer Care; interface and relationship owner with Global Product Management, Engineering, Quality, Regulatory, Customer Care, and external manufacturing/integration partners; drive cross-functional execution; lead and influence cross-functional teams without direct authority; act as the primary operations interface, escalation point, and relationship owner to Engineering, Quality, Regulatory, Product Management, Customer Care, and external manufacturing/integration
Communication Scope
executive-level communication; exceptional written and verbal communication skills
Process & Methodology
technical program management, multi‑program operations development portfolio, integrated schedules, RAID/decision logs, risk management
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